i purchased a used vehichle from ford motor co, it has 62, ooo mile on it, witha as is warrenty, got it home and the cd player was broken, should they have told us and given us the option of rejection or keeping the car?.they asking us to pay 400.00 for a new cd player.thank you larrry wright

I bought a new 2002 Focus from a Peninsula dealership with the standard 3-year warranty, plus a 6-year “bumper-to-bumper” warranty for an extra $, 1200. Upon delivery, I complained of a burnt oil smell inside the car. I was told it was “normal, ” and it would go away in time. Upon the first oil change, I again complained about the oil smell, and was again given the “its normal” response. Next oil change, same story. I switched to a Concord dealership. Made the same complaint; got the same response. In 2006, I had a broken power window; Ford refused to cover under warranty, until I screamed, literally.

At the oil change just after the 6-year bumper-to-bumper warranty expired, I am told the car has a leaky value cover gasket, that “it’s a fire hazard, your life’s in danger”, and “it needs to be fixed immediately.” After the $400 fix, surprise, no more burnt oil smell. Ford’s warranties proved to be worthless, and they didn't mind putting my life at risk for that extra $1200 that got from me. In contrast, Buick honored its warranties on my 2005 LeSabre without hesitation after it needed a repair in 2006.

I hear that Ford now has better technology that GM, but what is that worth when Ford does not honor its warrenties, and is willing to put your life at risk for an extra buck.

This is not a complaint, this is a way to contact Ford. My boyfriend ordered a truck in 2001. To make a long story short, he sold the truck to me in 2008 with less than 55000 miles onit. Anyway, the speed sensors went out, so no longer is there ABS. It will cost at least $500 for just the sensors. I wrote to Ford, I also talked to a woman at Ford, which was a thrill. I t was as if she were reading from a cue card. No recalls, no longer under waranty, etc. They didn't even have a rep look at it, and it is clearly a manufacturer defect. I have now contacted the Federal Trade Commission, and hopefully fet some answer.

I have been billed by your com.since July 21, for something I did not purchase, I talked to one person who said they would refund one payment charge.I've talked with my bank, and card has been frozen, I have tried to futher contack ypu and talk to a supervisor, but i am held on hold then disconected, so I will turn it over to my bank If no response Thanks Barry Sego