i had a problem with my transmission on my 2004 f350 at 30, 000 miles- ford would not pay for the problem they agreed to pay half due to the fact that the 3 year warrentee was up and not my 36, 000 mile warrentee. they replaced it with a rebuilt transmission and i was out around 2500$ and now at 68000 miles it started having problems so i brought it to the dealer and they told me my transmission was "as good as dead" for the second time .i spoke with the ford customer relations center at 1-800-392-3673 with the problem due to my truck--and they told me there was nothing they could do with the second ford transmission that had failed - they are completely use-less to call - i was over my warentee by 1900 miles - i own 8 ford trucks from 350's to 750's and i am woorried about possable promlems in the future with these trucks and with no help from FORD MOTOR COMPANY - there customer service is useless and now i am going to be out 5000$ for a new second transmission -

Your customer service sucks -

I purchased a Lincoln aviator new. I had a failed starter 2 weeks after warranty expired. They said this was highly unusual. It cost me apprx. $450. Heritage Ford in Loveland, CO was to call me in 2 days. I called the service manager and he was to check into it and would call me back. No call, and that was 3 months ago. I didn't figure he would call as I asked if he had my phone number and he said "no". He never did! I definitely would not recommend that they retain a dealership. I'd like to be reimbursed. Honda would NEVER do this! No more fords. What poor service!

Ford is unable to Service what they Sell. Other than oil changes, Ford authorized Service locations (Dealers) in the Milwaukee metropolitan area are inept in locating and repairing vehicle problems. If you own a Ford, here's my question to you - How many times have you heard the service "Guy" say "could not duplicate"... alittle frustrating hey !

I, after being smart enough to stay away from Fords for 30 years, b ought a top of the line F-150. At almost $50, 000 it has become what I feared - an undependable P.O.S. The old "Fix Or Repair Daily" still stands true after 30 years.

Ford should be allowed to collapse as a company - Once a vehicle is sold ALL THAT MATTERS IS SERVICE. If you can't do this, get the hell out of the business. At a great loss (Fords depreciate horribly) I feel forced to trade this garbage in for a reliable vehicle with a competent service department - Who's vehicle that is I do not know but I suspect after research it will be a foreign make - Way to go America - why can't you be competetive.

Bottom Line - Life is stressful enough - do yourself a hugh favor - avoid added hassles by avoiding the Ford Motor Company - if not you may wish you had... Buyer Beware !!!

I bought a 2008 F-250. This is the poorest performance vehicle I have ever owned. I have taken it to 2 different ford dealerships about the fuel mileage which is only 13 miles to the gallon. I was told there was nothing they could do, that I ought to feel honored to get that much. That's bull____. I have never owned anything but a Ford, but I would never purchase another one or drive one if it was given to me. The Ford Dealer's tell me it's just the 6.4 engine, if that's the case, it must not can be perfected. I would never recommend anyone to purchase a Ford Vehicle. All you get is a bunch of run around and no help. I paid a fortune for this truck and can't even afford to take a trip in it.

THANKS FOR NOTHING Dolores Winkle

I have experienced the Blown Spark Plug problem with Fords Triton 5.4 liter engine for a second time. My 2003 Ford Expedition blew the #3 spark plug on November 15, 2008. I am the original owner of this vehicle. The original engine was replaced August 22, 2006 with 86k miles because of the same problem at a cost to me of $5, 400. This engine has 53k miles and was installed by Koons Ford of Annapolis. Although Ford accepts no responsibility for this failure, the dealer assured me that Fords redesigned V8 engine had resolved this issue. I have been a loyal Ford customer purchasing 12 Ford vehicles over the past 32 years. It is time for the Ford Motor Company to take ownership of this problem and at least take care of their customers that have experienced this defect.