Ford Motor Credit

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Category: Automotive

Contact Information
Cleveland, Tennessee, United States

Ford Motor Credit Reviews

December 4, 2008

Bad service

Is it fair that Chesapeake Energy and Barnett Four Sevens Energy is taking my minerals for free? I am a 70 year old, single woman and I am scared. I am struggling to pay my house payment and these energy companies are stealing my money. They owe me over $5000 because of my oil.

In March I had to travel to travel over 14 hours to be by the bedside of my son who was near death and with the price of fuel and airfare, I got a little behind on my house and car payments; so I did the best that I could. I am on a fixed income and really do not have room in my budget for the unexpected. So I paid Ford Motor Credit half payments for 3 months. I explained to them my situation and set up arrangements with them that they accepted and they still continued to threaten me with repossession. I have paid them 2 months of my past due balance and only owed one month and $185 and they still sent a tow truck to repossess my car on a Sunday afternoon, despite our previous agreements. I have had this vehicle since March of âï¿½ï¿½04 and only have one more year to pay on it. I have made my payments every month for the past 4 years until I ran into an unexpected emergency.

I also tried to catch up on my mortgage, but Litton Loan has refused my payment which has made me 3 months behind. They have begun filing for a foreclosure. If the energy companies would have paid me on my oil lease I would have been able to pay my mortgage shortage. I went to Channel 4 and have not received in response back. I also called the Attorney Generals office - no help there either. Is Chesapeake Energy and Barnett Four Sevens Energy God? Are they untouchable? I am just barely hanging on by a thread. When I lose my house and my car, what am I to do? Go homeless?? Live in the streets??? Please advise.

July 20, 2006

The worst business I have EVER dealt with!

I have recently applied for a mortgage, and received a copy of my current credit report. Since I was a victim of True-Name-Fraud, there were many accounts on the report that were not mine. Including one for a 99 Ford Explorer. I proceeded to call your customer service center so that I may receive a letter from your company stating that I have been erroneously reported. I spoke with 3 different customer service representatives. Each representative asked for my account number (the number was listed on my credit report)..I gave it to them, and they all told me the same thing. 'This is for a 99 Ford Explorer'. I proceeded to tell them that I do not..and never have, owned a ford explorer. They asked for my social. So I gave it to them. Lo and Behold, they tell me 'This isn't you on the account' (well, really..I've been trying to tell you that) I asked for a letter stating what they had just told me. Unfortunatly, they CANNOT GIVE ACCOUNT INFORMATION TO ANYBODY BUT THE ACCOUNT HOLDER. (i was in possession of the account number). All I wanted was a piece of paper that cleared my name from a loan that wasn't even mine. I asked to speak to a manager. After a 5 minute screaming match, I finally yelled DO YOU NOT POSSESS THE USE OF MICROSOFT WORD?..and hung up.

I had to file a police report, contact all THREE credit agencies, THEN hire a credit counseling service to get them to write a letter to the credit companies.

I feel disgusted. I have never, ever had a loan with these people. My credit is on the line, because they FAIL to check references. It's sad that somebody can go to a dealership and get a loan with my name and address and a DIFFERENT social number.

Thanks for nothing. You people are the worst business I have EVER dealt with.