At approximately 11:30 am on Wed, 12/29/10, my co-worker and myself walked into one of the Forever 21 Clothing stores( Source Mall, Westbury, NY) inquiring about a dress in the window. When my co-worker asked if she could try on a dress that was on the mannequin, she was told no because it was their corporate policy not to undress the mannequins. She went on to say that the mannequins get changed on Fridays. My co-worker went on to inform her that she didn't see the dress on the floor and would like to try it on, the employee refused again stressing the fact that the mannequins get changed on Fridays. We went back into the store at about 1:00 pm to see the same salesgirl taking the dress of the mannequin for another customer, when I inquired about it, she said "Oh, this girl is really going to buy the dress." I then asked her what did that statement mean? She said" I just mean she's gonna purchased because she's sure she wants it. Your friend didn't know if she wanted it or not." I explained to her that I work in retail and most people don't know if they want to purchase anything until they try it on, especially women. The salesgirl disappeared to the back. I asked to speak to a manger another salesgirl told me that the lady who disappeared was the manger so I asked to speak with her again when she went to get her she refused to come out saying she was on her break. I asked the current salesgirl for her name and how do I go about making a complaint. I was told that she doesn't know her name( How do you not know your manger's name) and that she didn't know the number to corporate. I was extremely offended by the statements made by the store manager, she was very unprofessional and made no effort to correct the wrong. I would like the issued addressed not for me but for other shoppers in the future.