Dear Sirs,

May I please respectfully request your urgent intervention and assistance in the following matter. Please refer to some of the correspondence below which I have had with a firm called FOREX AUTOMONEY:

Your assistance in obtaining a refund would be gratefully appreciated.

Thanking you,

Yours faithfully,

J B KAY


Forex Automoney > Forex Automoney Support > Your ticket INCORRECT BILLING Tracking ID: CL1DZAMMVW Ticket status: Waiting reply from staff [Close ticket] Created on: 2009-06-06 06:07:08 Last update: 2009-06-08 07:26:58 Last replier: Customer Category: Visitor Question Replies: 4 Priority: High Printer friendly version Date: 2009-06-06 06:07:08 Name: Joel Kay E-mail: [email protected] IP: 41.28.209.172 Username: joelgav Message:

Dear Sirs,

Despite my continual requests for information which would have enabled me to start your program and invest, you never answered my many queries which would have enabled me to begin. I received computer generated answers from you which were totally irrelevant and off target. As a result I could not start your program.

You still, however, deducted $99, 90 for something I did not use or even try out. This is theft. Since you keep disregarding my many specific enquiries for the return of my $99, 90 (which you incorrectly deducted from my credit card account with because I had not used or even started your program), you leave me no option but to turn you over to the Google, Forex and Banking authorities.

Since you will not, and have refused to communicate with me regarding the facts of the matter with me, I will liase with the above authorities both prosecuting you and shutting you down due to your devious and questionable tactics to elicit funds from the public. Should I not, therefore receive both an apology and my funds returned to me within the next 48 hours, this matter will be turned over to both the press and to the authorities.

Yours faithfully,

Joel B Kay Date:

2009-06-06 22:21:47

Name: Forex Automoney Support Message: Dear member, Yes, there's a money back guarantee which says that we are obliged to replace any defective product within 8 weeks from the date of purchase. If we are unable to remove defects - we will refund your money. In practice it means that we guarantee that our signals are generated as we promise. If - for some reason - we can not generate them or we can not deliver it to you - we will try to fix the problem and we are unable to - we will refund your money. Additionally you have 3 days trial - you can test if our signals are what you really want. Best Regards Srinivas / Forex Automoney Date: 2009-06-07 06:56:56 Name: Joel Kay Message: Dear Sir, Despite my many requests for information I did not receive the information I required or that was necessary for me to even start, invest or trade. I followed all the directions, I watched your video instruction, and I still could not access the windows required to begin trying your program. Many requests for clarification and instruction were sent to you. All I got from you were computer generated replies which were totally irrelevant and useless. The one human reply I got from you regarding my enquiries also did not address or answer the queries I was asking. Kindly refund immediately the money you have deducted erroneously since I never even started the trial period to decide if I wished to utilise your program
. Yours faithfully,
JOEL B KAY

Date: 2009-06-07 19:30:09
Name: Forex Automoney Support Message: There's a money back guarantee which says that we are obliged to replace any defective product within 8 weeks from the date of purchase. If we are unable to remove defects - we will refund your money. In practice it means that we guarantee that our signals are generated as we promise. If - for some reason - we can not generate them or we can not deliver it to you - we will try to fix the problem and we are unable to - we will refund your money. All signals are generated without any technical problems, so I'm sorry, but you do not qualify for refund.

Best Regards Gagandeep /

Forex Automoney Date: 2009-06-08 07:26:58

Name: Joel Kay Message:

The defects in your system are that none of my queries were addressed and I was not given sufficient information to even test your system in order to test it, invest in it, or trade. The signals you generated were defective in that all my queries were answered automatically by computer with replies that were defective because they had no relevance or applicability to my queries. Your system is therefore defective by virtue of generating useless standard replies which were totally irrelevant to my continued requests for information on how to proceed with your system. They did not answer my queries and did not answer my problems with your system. As a result I could not begin to use your system. This means that your total system was defective. For you to hide behind your system and not address a genuine enquiry in order to deduct funds from my credit card without delivering your product or service is tantamount to embezzlement and theft.

My refund Ticket Number is 5JY4X9WM71.

Should my money which you illegally deducted not be refunded within 24 hours from date and time of this email being sent, I will make it my mission to prosecute you with the full extent of the law, to close you down, and publicise this in all the relevant media.

JOEL B KAY

cc: Clickbank
cc: Google
cc: Commodity Futures Trading Commission
cc: FATF-GAFI
cc: NACCA
cc: AIBN
cc: APG