On the evening of Friday, September 9, 2007 in a parking lot in Elgin, =

IL., a vehicle insured by the above insurance company struck our parked =

van and fled the scene. Including myself, there are two eye witnesses to =

the accident. The license plate of the offending vehicle was recorded =

and immediately reported to the police. Within minutes, the Elgin, IL =

Police Dept. tracked the plate down to a nearby residence where they =

discovered the vehicle parked in the owners' driveway. Upon further =

investigation by the police, they talked to the passenger of the =

offending vehicle who was at that residence and he admitted to being in =

the vehicle at the time the driver backed into our car and drove away. =

However, he claimed he only knew the drivers name as "Jesus" and that he =

had left minutes before. The police also discovered that the registered =

owner has a suspended drivers license. Neither myself nor the other eye =

witness could identify who was driving the vehicle that struck ours.

We reported the incident to Christina Kane at the above insurance agency =

when they opened on Monday 9/12/2007 and filed a claim to repair the =

damages caused by their insured clients' vehicle. The above insurance =

agency had requested copies of the police report and a letter stating =

the events of the accident. This alone is odd because any insurance =

agency can obtain police reports of their insured themselves. Later, =

they had also sent us a Founders Insurance form to fill out that =

resembled a police report. Some of the information they requested was =

our Social Security number, our insurance policy number, our coverage =

type, our deductable and where we worked. Needless to say, we did not =

give them that information as they have absolutely no relevant need for =

it. We have taken our vehicle to the body shop that Founders Insurance =

Co. suggested for an estimate. The recommended body shop seemed shady =

and had a large calendar with scantly clad women hanging in plain sight =

of the customers. I will say that my wife was uncomfortable with the =

establishment.

It has been over three months and in excess of 10 phone calls have been =

placed to Founders Insurance Co. checking on the status of the claim. =

When they actually returned our calls, each response has been that "they =

are still investigating it and can not reach the owner". To this date, =

absolutely nothing had been done to pay for the damages caused by their =

clients' vehicle. We have also filed a complaint with the BBB, The =

Illinois Division of Insurance and Professional Regulations, and the Des =

Plaines, IL. Chamber of Commerce.

It is in our opinion that Founders Insurance Co. is clearly avoiding =

paying a claim in their hopes that we would have our highly reputable =

insurance company take care of it. Regardless of who was driving the =

vehicle, the fact of the matter is that the vehicle that Founders =

Insurance Company insured, struck our parked vehicle in plain view of =

two separate witnesses and fled the scene. This form of business =

practice is fraudulent as far as I am concerned and should be eradicated =

from the insurance business.