I have ordered dvds in the past and never had a problem until now. I ordered dvds in december and it is now feb. I want to know how to get ahold of this company and get my money back.

I purchased a Inuyasha movie for my daughter for Christmas on December 10, 2009, and didn't receive it for Christmas, and since then have emailed them repeatedly to either get what I paid for or at least my money back! I have only received 2 emails back, and they were identical. They both said that I would be contacted in 48 hours, and sorry for my delay. I don't have a phone number for them, and I don't want to send another email, because it's useless! I don't know what else to do. Anybody else who has had any success with them... can you please give me some advice on how to get a hold of them. I would really appreciate it!

placed my order on July 20th for my niece's B-day, promised by Jason via email numerous time that I will receive my order in time for her b-day. Once I demanded my money back, Jason then provided me with a tracking number and basically told me to track it myself. contacted Jason on monday, again he provided me with the tracking number and asked me to contact him the next day should I not receive the order. its now wed, still no goods. Called the office numerous times, no matter what time of the day you never get a live body. Left a message demanding for my refund, called again and still no answer. I would not buy anything from these people. Eventually contacted my bank to dispute the charges!!