I can't express how much I HATE FPL.. You would think with gas prices dropping our electric bills would reflect that but noooooo... And then on top of... I don't know about anyone elses situation but my husband was layed off late last year and we are struggling to pay all of our bills. I attempted to make payment arrangements with FPL and I was told I could be I've done so the past 2 months. Just now I had a FPL bill collector come to my house and tell me that if I didn't fork over $554.84 that she was going to shut my power off. I had no choice by to write her a check. I will now have less than $18 in my account to get us through the next week.

I checked their site to find out if they have any programs to set up a payment plan and if you are healthy, you are screwed. You have to be on social security in order for them to even attempt to help you and I'm sure after a few months, they'll shut off their power as well.

If I hear about FPL execs and employees getting bonuses this year, I'm going to pop a bloodvessel in my head. That company is the biggest monopoly aka cash whore monster in the State of Florida and somehow they continue to manage to rape all of us and the Goverment does nothing to stop them!!!

Back a few months ago I recv a bill which seemed a bit high - right a away I call FPL to have them chk my usage - they did a report, came to say seems normal - I asked should I have checked out they say - nope totally normal- next month even higher - by the 3 month my bill was $500 for one month - now I am now expert but I knew I had a problem - turned out to be out side ac unit was running constantly - Now I now it's my repsonsibility to fix but I counted on them to at least advise on "normal Usage" -never the less I was now hit with a combined bill of lost to $900 - as a single mom - with a new baby - I was making regular payments every 2 weeks as my cks permitted - that wasnt good enough have had several discts since - as I type they came and distc my service casue of deposit of $ 500 I have been trying to come up with - of course I am now on cash only - what bothers is I have been a good customer since I have moved done from NYC in 1995- but I dont think they are a good company - they know that we have no other options ! so they do what they want how they want with no regard to the people- now also I might mention my son who is 7 moths has cronic asthma!!! so Now I must figure out how to give him his needed machine until thursday that I get paid !!!

FPL sent me a letter today, saying that because some of my payments have not been paid on time they have to up my deposit by 600.00 due in 9 days. If we do not want to pay, we can opt for an auto withdrawal from our bank and we will not have to pay the additional deposit. This is a bunch of BS. First of all, Florida Power and Light are nothing more then a monolopy, and they can do and treat people however they wish. I don't have a choice not to pay them or they will shut my electric off, so why bully us into auto pay so they can get their money.

I think this is horrible business practices which does not seem legal.

FPL is the worst power company and if I had any kind of choice, I would be happy never to have to deal with them again

I am preparing a flyer to give out to people and forward to all the major media outlets.
FPL is charging an extra deposit from customers to which FPL's credit exposure is limited to maybe 3 months of payments.

They have NO competition.

We have NO choice.

Imagine a business where you have no competitors and your customers will ALWAYS come back to you, FOR LIFE!!!

Tobacco companies don't even enjoy that kind of customer loyalty.
THIS IS ABSOLUTELY INSANE...

I've had the displeasure of having FPL as my utlity company for over 1 year now, I was charged the initial deposit to start the account and a couple of months later I get a notice of disconnection for another $150 deposit, I called and asked why and was informed it as due to my " tardiness" in paying my electric bill, when I asked astounded since I pay the same exact time every month, I was informed that I've been paying in the middle of the month and the bill is due in the beginning of the month (as my rent is) I informed the agent that I couldnt pay them in the beginning of the month due to that and the answer was "Its not my problem". Fine, after weeks and weeks of arguments back and forth over the issue I asked if I paid the $150 ransom they could just leave me the hell alone and was informed that no other deposit would be charged on my account, but guess what? FPL must need some new shoes because out of nowere I get ANOTHER disconnect notice, now 1 YEAR AFTER THE FIRST DEPOSIT with me making the payments EVERY MONTH at the SAME TIME for an additional $79!!! I called and was informed by the manager who must be related if not Jesus Christ himself as he put it politely "there is NOBODY else you can speak to, it doesnt go any higher then me" that if I didnt pay it would be shut off, I asked why he said the same thing, I asked WHY!!! WHY I've been paying for over 12 months at the same time and all of a sudden there is the need for another deposit, here is the info I got it folks straight from the jackasses mouth: FPL can charge deposits at ANY TIME for ANY AMOUNT they see fit, if your bill is due on the 5th and you pay on the 8th YOUR LATE and they can charge you another deposit..And if you dont guess what? theyll cut you power. They're a bunch of bullies with representatives who lack the intelligence to explain even the simplest bill to inept managers who have not a CLUE to what theyre doing, answering the phone with the politeness and finesse of Tony Soprano, the company is SO BAD folks that there is an AUTOMATED COMPLAINT LINE!! And the worst thing is NOBODY DOES ANYTHING ABOUT IT!! ITs a sh*t sandwich that FPL forces down our throats every month and because they're not regulated they can keep terrorizing their customers forever and there is NOTHING being done about it.. People talk about terrorism abroad, what about the terrorists right here? Holding us hostages and demanding whatever they want as ransom? Why should they be able to hold us in the palm of their hands and squeeze more and more deposits whenever they're running out of money? Im considering moving my entire family from Deltona so I dont have to deal with them its THAT AWFUL I live on a budget with 3 kids and cant afford to take $200 out of my rectum whenever FPL decides they need it, I dont know what we need to do or who we need to talk to but something NEEDS to be done about this company's business tactics.