they came to cut off my light they knocked on my door twice when i answerd i saw no one so i went out to the front of house i see the guy before he cuts of the light i tell him i will give him a check for the amount he says ok when i go into the house to get the check he cuts the light and leaves i come out expecting to pay him and he is no where to be found so now i guess ill use my generator to power house untill they decide to reconect my power keep in mind i have already paid them over the phone with my credit card its 6pm now they say they wont be out till tommorow what a christmas it will be.

I can't believe what I read when I did a yahoo search on this. Where are the regulators? Where is the press? Merry Christmas to my family. We just got told our new deposit would be $227.00 and we are up to date on our account. We've had it for around ten years. I have a 9 month old and a 2 year old. Looks like I'll have to squeeze the wallet even more. All of this so a monopoly can add revenue. I guess this is just another type of late fee. If this is legal we've got serious problems in this country.

FPL Raping its customers for a profit...increasing security deposits on a mass basis during economically challenging times, immediately following a rate hike, and no consideration for customers or communities.

we had out service turn off, we had not got a disconnect notice or even a phone call, they told us that it would be 2 to 24 hours befor our service would be turn back on, we payed our bill august 7th at 3:55, and was supposto to be turn our service back on at 3:55, august 8th, we made 5 phone call to find out when we would have our service back on, it was in the ninietys out side, I have 4 dogs, and my hubson has had cancer service and cannot take the heat, we do not have places to go in this kind of susation, at 3:55 on the August 8 our service was not returned back on, we called, and they told us that there was no service truck, where scheduled for our area, so they said that we would half to wait another hour for a truck to come out to trun on our service back on, when the gentlemen came out an 1 1/2 hours later, he told us that no truck was scheduled to come out to area to return service back on and that there was 6 more customers that had to be truned back on in our small town.I cannot argue the point about not paying our bill, but i will argue that it is unhumane for anyone to half to wait that long to have service returned back on, all my meat has to be thrown out of my fridge, anot to mention that i was feeling very dizzy and sick to half to indurel that kind of treatment, and i feel that something has to be done to help aleviate this kind of treatrment, and I mean to do something about it!

Power Company Making Life/Death Decision

The customer service representative from their collection agency was very rude and unprofessional. They have no sympathy for a disabled person on oxygen. My nephew is trying is trying to ask President Bush and Congress to pass a new "bill"
stating electric companies can not disconnect to a person whose dependent on electrical machines for survival. If they disconnect I'll know have to go meet my maker. Does this country want to give the utility companies the power to make life and death decisions?