FragranceX.com
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Category: Websites
Contact Information
United States
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FragranceX.com Reviews
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DANDA
April 19, 2010
Took payments - no delivery
I made aperfume purchase from FragranceX.com. tyhe price of the perfume plus cost of international air freight was taken from my credit card by FragranceX.com. The goods never arrived. Successive emails just got me a standard auto reply that if the goods were not delivered they would be returned and resent. After a few months I gave up and just figure this company is yet another internet fraud mob. Anyone is welcome to contact me for full details of how these people scam.
Dennis Harmon. P.O. Box 191, Woy Woy, NSW 2256, Australia or email to [email protected] |
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s995
April 6, 2010
Shipment fraud
FragranceX is run by a big fraud, all sales persons are fraud there. Paid $75 for their Worldwide Premium Shipping (DHL/UPS/FedEx) but they shipped my order by USPS Priority which is much more slower and cheaper service. Their website is full of lies, never ever believe, they sell fake cosmetics and perfumes, many buyers never received their orders, there are lots of proof here. Just don't lose your money, this is my only request.
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nazs
December 21, 2009
HAVE NOT RECEIVED ITEMS ORDERED
I have ordered perfume from this company as advertised on their website. The order was supposedly invoiced on the 16/11/09 and shipped on the 18/11/09. THe order no is 5118227. I sent this company numerous emails requesting date and time of delivery. Delivery was suppose to take place 7-12days of shipping date. It is the 21/12/09. well over a month. Apparenly they also claim that they make use of DHL, FEDex and UPs and World wide air shipping. None of these companies have me on record. I checked the order no, my name and address, nothing! No positive response received from them, just robotic email saying it is probably with customs. If you are an international company surely, you'll have these tracking numbers. I only of course found this out when I had already placed the order!All I want is a full refund. I don't want these items as I know empty promises will be made about delivery and receiving these itmes. A Full refund
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AnnaE
October 9, 2009
Shipments never arrived
2 orders never arrived. They say they can't provide a tracking number, but don't they have any kind receipt of having shipped?
They simply don't have any prove that they shipped it, they send if they want.
After having bought with them I had 3 other shipments arrived from US without problem and in just 2 weeks.
I should have looked for complaints before I shopped.
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barronbear
August 14, 2009
non delivery of goods
“WE PRIDE OURSELVES ON DELIVERING THE BEST
POSSIBLE SHOPPING EXPERIENCE TO YOU AND ALL
OUR CUSTOMMERS”
This statement was on one of the many emails from
Fragrancex.com.
I ordered some mens aramis, value app $45, at end of june,
i was emailed that the goods were despatched to the uk by a non
trackable postal service, Fragrancex.com, state that goods
are normally delivered within 7 to 14 days, excluding any
delays, ie customs/security, iv checked with royal mail,
and they tell me that they are not holding item for myself.
As of today, 14th aug 2009, no goods have arrived., Iv had
several email;s from Fragrancex, tell me to be patienct, now
i find i have to be patient for up to five “months”, this is the
period fragrancex will wait for before they would even consider
the goods to be lost or stolen, they rufuse to refund my money
until this period is up, 5 months is totally ridiculous period of to
wait until i might get my money back,
And iv recently checked on the internet, aand as far as i can see
this has happened before to other customers. As far as im
concerned fragrancex, have stolen my money.
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Amadeus
April 8, 2009
Scam and cheating
I have placed an order with fragranceX.com at the very beginning of February 2009. Now we are in April! I was ensured that my order would reach me within 2-3 weeks - which is already a very long time! I am based in the UK and regularly order from the US. Some orders reach me within 7 days on STANDARD SHIPPING.
First of all, FragranceX.com has been unable to provide me with a tracking number.
After 5 weeks of no products received, I emailed them to ask where my goods were. I was ensure that everything was on its way and that I should wait 'just a little longer'.
After 6 weeks I asked for a refund as nothing was received and there was no proof what so ever that the comany has sent anything. I was again told to 'sit and wait'.
Now its 8 weeks later and I still haven't received any products. FragranceX.com told me that they will not give me a refund - if the products are 'lost on the post' then they are just lost!
This company is a complete rip-off! They take peoples money but don't send any good! I'm giving this case to my credit card company for investigation and hope that the CRUCKS at fragranceX.com will be shut down!
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Donna
April 2, 2009
did not deliver.
I ordered a bottle of perfume. I tried to check my order status as it was taking a while. I contacted them by email as I live in Australia and they replied that they have no record of my order.
I wish I had of read about all the problems others have had with fragrancex.com before I gave them my credit card details. They are a rip off!
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bradley
December 16, 2008
never shipped and failure to answer phone when calling
ordered the "Can Can by Paris Hilton pack with the shower gell and lotion on their site for a sweet 16 present. when i call the phone line it goes press 1 to order all other calls press 2. when you press two they say to call back between 7am- i believe it said 9pm. i was calling on a day they say they are open at 11:18. if you call to place an order they are glad to answer the phone and i thought something was fishy because my product still had not shipped. i need to cancel this order and order a new one by thursday now thanks to this fraud of a site.
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