Franklin Mint

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Category: Business & Finances

Contact Information
North Carolina, United States

Franklin Mint Reviews

ElizabethJ May 12, 2011
unauthorized credit card charge
I have learned that the Franklin Mint accepted a charge for one item from a relative using my credit card number. They never matched the credit card number with the name or address. My sister was ill at the time this charge was processed, and I missed it on my credit card. Over a year later, they again called this relative, who has dementia, and offered him another product. They had my credit card number on file from the last purchase, which they used again, updating the expiration date with a guess. They never matched it against the relative's name and address. I find this totally irresponsible on their part.
Mmichelson January 23, 2010
Orders not received no cust serv
Does not respond to letters mailed. Cannot send emails from website. I have not been getting the coins that I'm supposed to be receiving. I've changed my address with them several times and they seem to continue to send my coins to the wrong address and I am not getting some of them.

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