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RonC77
May 2, 2011
Unauthorized Charges
I signed up for my freecreditreport.com credit report and was informed that I would only be charged a $1 fee as long as I cancelled my trial membership within 9 days. Well come to find out after viewing my credit score and credit report I was charged $31.82 despite me cancelling my membership prior to the 9 day trial period. I would highly recommend you stay away from this website. I'm currently in the process of disputing my charge with my credit card company now.
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Jofoloco, inc.
February 25, 2011
14.95 charges on credit card
I was told it was a $1.00 charge to get free credit report and they are now charging my credit card $14.95 a month and have been doing so for the last 3 months. Thank You
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Johnny Combs
November 29, 2010
I canceled this months ago and i still get on my visa.
I'm not happy i have called to cancel free credit report on my visa. I was paying $14.99 a month. They took it on themself to change it to $7.47. And i'm not happy. Please can you help me. I know it's not a lot of money but i did call and cancel. Thank You Johnny Combs
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Martha Garmany
November 28, 2010
CHARGING MY CREDIT CARD
THIS COMPANY HAS CHARGED MY CREDIT CARD SINCE FEBRUARY OF 2010 ONE TIME FOR $24.95 OTHER AMOUNT FOR #14.95
IS STILL BEING CHARGED I HAVE GOTTEN ONE CREDIT REPORT ON LINE AN CAN NOT GET ANY MORE BUT THEY ARE STILL TAKING MY MONEY I WANT IT TO STOP
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Kathryn Williams
September 30, 2010
stop debt to my debt card
I want to cancel . Please do not debt my account.
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CCm5
September 27, 2010
Closed my account and won't refund money
Today as I checked my e banking I saw that freecreditreport.com icreased my monthly recurring charge to $14.95 - way too much for this type of service.
So I inquired about the increase ... their response
"The reason for a price change is primarily due to an increased cost of business. Through the years FreeCreditReport.com has remained very stable in the price of its memberships, and we believe we have provided an excellent value while holding the line on increased costs. Unfortunately, economic factors affect all of us eventually, and, reluctantly, we recently found it necessary to increase our membership fees in order to continue to provide the same high quality products our customers expect and deserve. Again, we would have sent prior notification announcing this increase.
While our Terms and Conditions do state that we reserve the right to change the membership fee for any renewal term, effective upon the renewal of your membership, we did so only after serious consideration and reflection. The Terms and Conditions also state we can charge the renewal membership fees automatically to your credit card (or other billing source authorized by you) at the then current rate during the duration of your membership."
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AnnabelleK
July 2, 2010
Charging credit card without authorization
For the past few months my credit card has been charged $14.95 and I've never authorized any of those transactions. Been meaning to cancel but too busy. Not only that, they can only be contacted online. Usually there's an 800 number next to the transaction. This really sucks!
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tonia berg
June 30, 2010
did not even use website in month of june
took money of my credit card and want it back did not even use website in the month of june took 32.29 if not returned i will be prosusing it will cancel my card thank u
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Linda O
May 20, 2010
No phone number to cancel
I paid for one free credit report and unknowingly they have been
charging me $25.88 each month, which they automatically take
out of my bank account and there is no phone number for me to
call to cancel this service.
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Laura in CT
March 31, 2010
fradulent charge
Used freecreditreport.com and was later charged $14.95 to my AE card. When I called AE to dispute the charge they told me they could not fight it. I was told the credit report was free and needed to cancel - which I did - my membeership within 30 days.
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