This company attempts to sell vehicles the way car dealers did 20 years ago. Ok, so some still do, but if you read Consumer Reports, this dealer is a textbook case of what to avoid. Freedom Toyota of Hamburg, PA started with a mailing campaign that promised $2000 over the Kelly Blue Book value of my used Toyota Camry, which was in good shape according to Kelly's description of "good." The mailing said I had been identified as a customer who was qualified for this deal and they gave me an account number. ( What was I thinking?)

Next came a newspaper ad which advertised $3000.00 over Kelly Blue Book. Of course, if you read the fine print, you would discover it qualified the ad by saying up to $3000.00 for your trade and it also described how no used car would receive anything more than a "fair" rating, no matter the actual condition. In other words, we will only give you $3000.00 dollars if you buy a vehicle we want to get rid of quickly and we don't care what condition your trade is in.

We drove 25 minutes to the dealer and then were told they were busy but it would be 3 minutes before a salesman became available. An hour later, Bill walked up. Bill acted as if his day was done and he had better things to do. When we showed him the numbers we had crunched that identified the dealer invoice price via consumerreports.com, he nodded his head and proceeded to ignore most of what we told him. We ended up walking out when Bill wanted to do the "I have to talk to my manager" two-step. I told Bill that I don't dance and that his numbers completely ignored where we said we needed to be and hour before. When the sales manager finally showed-up, I politely told him that we can't do business. This was a complete waste of time on a beautiful Saturday afternoon. Buyer beware. End of story.