Freedom Vanlines (from Dallas) was the subsidiary company that was supposed to deliver all our furniture on bahalf of "Authorised movers". They claim that the weight tickets for our non-binding contract was "misplaced" and they never sent it to me. The initial estimate was 3900 lbs, which I refused to believe. They said they would weigh it and give me a weight ticket, which they also never did. In order to get my furniture, I had to pay the amount they asked for. They claim my storage boxes (regular sized) weigh about 50 lbs each, according to their calculations. They had clothes and regular items that you have in a house. Then they completely stopped answering my phone calls.
On top of all this, when we received our furniture, we were sent an extra deep freezer, two bed frames, a 4 ft wide glass table and an army bag which were not ours (We have pictures to show). But evidently they were added to our weight at the station since they had made two pickups the same day (we saw it in the truck). Either they never weighed the truck, or they are trying to cheat me.
Furniture estimate was 1750 lbs. We had 40 boxes, they said it weighed 3850 lbs...meaning we had 40 boxed weighing 2000+ lbs. We feel thoroughly cheated by Authorized movers who refuse to take ANY responsibility for the weight ticket and by Freedom Vanlines as well.
Do not use either of them for your travel. They stop answering any phone calls as well. I have not gotten my weight tickets till date, over 4 months later!!