I ordered some shoes on the web site said it would be sent 1-2 weeks. three weeks later item never showed. I sent four different emails. I got no response. I tried to find the address and the phone. Each number I found was disconnected. I looked online and found the same complaints from others. I called my credit card to see if I could have the charge removed and have them look up the fraud that was taking place... not sure if I will get my 82.00 back.