Freeway Insurance

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1 stars
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Category: Automotive

Contact Information
11859 DEL AMO CERRITOS CA 90703, Cerritos, California, United States

Phone number: 562-916-1947

Freeway Insurance Reviews

freeway hater! March 5, 2011
FRAUDULANT
I WAS SOLD A POLICY WHEN I ALREADY HAD AN ACTIVE POLICY BECUASE LAURA MARTINEZ TOLD ME I WAS CANCELLED WHEN I CALLED TO TELL HER MY ORIGINAL POLICY W FREEWAY WAS ACTIVE AND THAT I HAD DUPLICATE COVERAGE SHE TOLD ME TOO BAD AND THEY DO NOT REFUND !!! ALSO THAT I WOULD HAVE TO PROVE MY POLICY WAS ACTIVE EVEN THOUGH IT CAME FROM FREEWAY INSURANCE THE SAME OFFICE... THESE PEOPLE ARE LIARS AND CROOKS / STAY AWAY FROM FREEWAY INSURANCE THE MANAGER JOSE ESTRADA WAS JUST AS UNPROFESSIONAL AND RUDE WHEN I CALLED THEN I CALLED THEIR CORPORATE AND WAS TREATED LIKE CRAP!!! I FILED A COMPLAINT WITH THE DEPT OF INSURANCE AND AM EXPECTING THEM TO RESOLVE THIS MATTER FOR ME...SAD THAT A COMPANY JUST WANTS MONEY SO BAD THAT THEY PRACTIVE ILLEGAL ACTIVITIES!!!
nexxone05 July 8, 2010
Fraudulent
First off I feel very bad for the naive people that fall for the false advertisement this company puts out on radio stations, tv channels, and magazines. An Insurance policy for $15 a month and no down payment? Very unreal!! This is not the only company that advertises this bull, there is numerous angencies doing the same thing. How much do you think advertisement cost? A very pretty pennie, and who do you think is paying for it, the dumb clients that fall into the river of lies. I know all this because I was an agent with this company for two years. Worst job I ever had!!! Every day I went to work and felt bad for the people that the other agents and I were going to rip off for the day. Which was very simple to do. We were trained for it. Lie on commercials, lie over the phone and lie in person. Managers thrive on who could squeeze the most money out of the client. Offices are in competition with one another on a daily basis. Even the agent's get payed bottom dollar. The only people that make money there are managers, district managers and owners. Everyone else employee and client alike get ripped off. I can go on and on about all the things this company does to there agents and clients, like how they tell you your insurance policy is cancelled when it's not, just to rewrite you a whole new policy and charge you a new broker fee. Or how there customer services transfers you from operator to operater until you get fed up and hang up. The list goes on and on. I will end this with a warning!!! Stay away from Freeway Insurance ans all the companies you see or hear on radios. Except preffered companies. They are out to rip you off, BOTTOM LINE!!!


Oh and for the compliments on this page about Freeway, don't belive the bull they are false!! Take it for someone that has done there dirt for them!!!
kay Cham June 1, 2010
False Information
So I was referred to Freeway insurance and so I though Why not. I am a college student and money is tight I need car insurance so I went to Freeway Insurance. The customer service there sucks. They are all very uneducated and full of lies. NOTHING that comes out of their mouth is the truth. They told me that they went ahead and set me up with automatic transfer from my checking account. They wrote down my account number and said that I will be saving $11.00 dollars a month this way so I said sure go a head. I was told that it will automatically come from my checking account and I didn't have to worry about a bill being mailed to my house every day. A month later I get a cancellation memo in the mail saying that my insurance is canceled. I went back to talk to the managers they refuse to help me and said the only way I can be helped is with a new account which means another $300.00 for the down payment and they said the rate I had before is no longer available and the one they have now is two times higher than my first one. DO NOT GET INVOLVED WITH THIS COMPANY ITS A TRAP.
Independent Agent March 31, 2010
False Advertising
People do not mind others making a living. But lying to the general public about no downpayment or calling it " the initial payment " and misleading the public to think that all they are going to pay is $15.00 a month is absolutely unethical. That has nothing to do with the $300+ broker fee that Freeway charges on some of their uninformed customers. Freeway is nothing more than a brokerage started by Kelly T in 1983. Today it is owned by a corporation. They spend thousands of dollars to be in the public eye, and they charge their customers alot more money than the small business owner does to do exactly the same thing. They are like the WalMart of the insurance brokerage industry.

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