Fresh Direct
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Category: Services
Contact Information
United States
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Fresh Direct Reviews
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bevette
July 3, 2011
Screwed up my New Year's Eve
Fresh Direct never delivered my New Year's eve order for a party and never called to let me know they weren't coming. I waited, and they never showed up, I tried to contact them by phone (on hold for 1 hour) and emailed their customer service department to no avail.The prices are too high; the selections aren't great; and since they can't be relied on to deliver, they aren't even convenient.
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Grommer
June 24, 2010
Every time they deliver they leave that loud engine idling while they go out
I live in Jackson Heights, where neighbors regularly get Fresh Direct Deliveries. EVERY time they deliver they leave that LOUD engine idling while they go out. It's so annoying! Have they no concern for NOISE POLLUTION? My entire apartment vibrates from the @$#% monster truck. I've complained to the precinct, to the EPA and to the company and still I hear monster noise. I can't abide Fresh Direct. Go back to Manhattan.
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Jack
April 13, 2010
Items missing from order
I have been been a customer of Fresh Direct since 2007 and I do like them for their large variety, freshness, quality and the convenience of home delivery...but I have to say that I have had it with items missing from my order.. This has happened to me too many times now. I know that mistakes will happen but when it is something repetitive then it really becomes discouraging to the customer.Fresh Direct, get it together, please...
I have been been a customer of Fresh Direct since 2007 and I do like them for their large variety, freshness, quality and the convenience of home delivery...but I have to say that I have had it with items missing from my order.. This has happened to me too many times now. I know that mistakes will happen but when it is something repetitive then it really becomes discouraging to the customer.Fresh Direct, get it together, please...
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