On the stand alone Frigidaire gas range, the vent for the oven is immediately below the touch control panel, the panel fails. The first time I used the self cleaning feature, the plastic sticker that covers the controls melted and cracked. The sheet meatal around also warped and the enamel came off, looking funky. Three years later the control panel stopped working and the oven started turning on all by itself. I can't believe there hasn't been a recall on this stove! At a cost of $340 we had the control panel replaced and within two weeks the oven was turning on by itself again. There must be a short somewhere. I imagine insulation on wires to the control panel got cooked off by the heat coming from the vent right below.

It is a terrible design.

Clearly, Frigidaire's customer service is suffering dealing with this and other issues. The service guys were very straightforward about the stoves being lemons, and the vent-under-the-electronic-controls issue. However, I was promised a refund for the new control board we paid for that didn’t last two weeks, and haven’t gotten it yet. Likewise, I was promised a 40% rebate on the next stove I bought. When I called to confirm the rebate on a $1, 300 range, which was the equivalent to what we had except the controls are in the front instead of above the oven vent, 40% turned into $177.

The stove was four years old when it died, and Frigidaire figures that is 60% of their stove’s life expectancy, which was her rationale for offering me a 40% rebate on the next range. I just went out and bought a 40 year old Wedgewood for $200 which will last us longer than a new Frigidaire for $1, 300.