This company is a terrible choice for florists to accept orders from. They will always pass there loss onto the shops. Example, the customer will supply an address to an apartment. The florist attempts delivery, however, no apartment number is listed. You contact fromyouflowers.com they get the apartment number from the customer and tell you to deliver it the next day. You deliver it the next day. As a florist shop, you think great I have done my part. Nope - 60 days out they will file a complaint saying poor quality or customer was dissatisfied. They will give you no warning, just a multiple array of letters to try to combat for your money. We find they do this frequently on larger orders. Orders that are good quality, delivered on time. Still 60 days out they cancel the order. Florists, (being local shops) need to stay away from this internet order taker. I have already called every fellow shop in my area to let them know what kind of stunts fromyouflowers.com pulls. Hopefully, they will loose this market because no shop will take the orders. Stay far far far away from this internet order taker! Bloomnet should not even allow them to be a service member. They were teleflora, until teleflora shut them down.

I ordered 3 arrangements for mother's day, my mother, mother in law and grandmother in advance and was given the choice of deliver date for Friday, Saturday or Sunday. I selected the Saturday by noon so they would be fresh for Mother's day. Only 1 was delivered and it was not the quality I ordered the other two were never delivered. The one delivered was received by my grandmother who's 83rd birthday is also mother's day. I'm embarassed of the crummy flowers they delivered. The other 2 arrangements were to be delivered by noon on Saturday but never were delivered so at 2 pm I called the service to advise them 2 arrangements were never delivered and was put on hold. The company told me they personaly called the florist they contracted the job to and they were backed up but it would be delivered by 5pm on Saturday. I was assured the florist was working on the arrangement. I found out late Saturday evening the flowers were never delivered. I then received a generic email explaining the floweres would be delivered Monday or Tuesday with an appology note. I called the company back and a representative told me that they tried to place the order at 3pm but it was so late in the day no florist would accept the order. They lied to me in the afternoon there was no florist working on the order they never placed two of the three orders. I can't believe they advertise the CBS morning show endorses them as a best buy. What a joke. I wonder if CBS gets paid to endorse them? Save yourself the headache and order from a local florist in the yellow pages you will do better. You can't do any worse than fromyouflowers.com An apology note, seriously? I left a message for one of the editors of the CBS Morning Show and can't wait to see if they respond. It gets better as I was checking for the email to complete this posting I received an email from "CEO David at fromyouflowers.com" It was an advertisement from fromyouflowers.com saying it was not too late to order flowers to be guaranteed delivered by Mother's day. Of course I responded, Seriously!