frontier airlines/us airways

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Category: Travel

Contact Information
Connecticut, United States

frontier airlines/us airways Reviews

Marina F June 18, 2011
ruined my luggage
Never before had I been this much let down and lied to by an airline. I will avoid Frontier Airlines/US Airways like a plague. Their flights are filty with crumbs left on seats and on carpet from previous flight. But that is a minor point. I lost $300 worth of luggage. After spending the best week of my life fishing in Alaska I flash froze king salmon and halibut and checked it in with my other luggage. Long story short, they failed to deliver the luggage, had no idea where it was for 18 hours. I placed dozens of phone calls, talked to multilple "paper pushers" at their luggage desk and got no help. One lady was extremely rude. Finally after 19 hrs of my luggage missing, my flash frozen fish which should have lasted 48hrs was delivered to my doorstep rotting, leaking being placed in multiple bags. It took driver 2 + hours to even deliver it even though the airport is only 40 miniutes from my house. I think they are worthless airline and people who work for the airline are the same. No regard for people's belongings/property, treating you like a cattle. Last time in my life I am flying this airline!!!

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