One day on my TV I saw the logo change from Verizon to Frontier when you turn off your cable box but not the TV. I had no idea that a new company had taken over my cable, internet and telephone service until then and even then it was not clear.
Next I lost 75% of my channels without any warning, I figured it was a technical problem so I called the company and they spent 2 hours on the phone trying to fix it. Then they talked to another department and they said I needed a new package. It took me two weeks to get close to the same service I had with Verizon as everyone at Frontier was incompetent.
Plus they told me there would be a $315 penalty if I did not keep my service for 2 years. I asked if I move to a state that still has Verizon would I have to pay the penalty and I have gotten 3 different answers.
Frontier is a terrible company with lousy service and no customer support. As I read in the newpaper a quote from the CEO of Frontier; "we measure success by increase in sales"; nothing about service or quality of products.
In short Frontier sucks.