1) On the 30'th of last month I bought this truck I have drove it only to Pendleton and back after buying additive at my own expense to get rid of vibration

2) They then kept it for a couple of days doing something said it was fixed I then came and picked it up and it was just like it was

3) I don’t really know whets going on except that everybody blames someone else

4) Then rob the salesman said he would get me another truck I just need to take a big loss on it because it is now a used truck

5) The service manager said he was only calling dodge as a favor to me (isn’t that his job)

6) The owner of frontier will not even talk to me or return a call

7) Customer services at dodge just hang up on me and assist in no way

8) I do not want a repaired new truck with no miles on it

9) Had to go buy another truck ($12,000) to use since I can’t use this

10) They told me on the 27^th of June go look at a truck in Napa (again at my own expense) and it would be ready the next day it didn’t shake like the last one although I didn’t get to drive it

11) On the 28^th I went by at 7:30 they told me it would be ready for me went by at 12:00 and it still hadn’t been touched or moved

12) went by on the 29^th and then was told the guy who could let me have was on vacation fishing in Alaska so some day after the 4^th he may be back then maybe he would make the decision if I could have it

13) went in to talk to Jake and told him I had never been treated so badly by someone He jumped up and started saying that they have never bent so far over backwards to take care of someone then god bless the others

14) I have now made a payment on the truck and still no truck

15) I did call Dodge customer service again and they even said the guy was fishing and to just wait