Rebate forms unobtainable from website. Multiple phone calls with extremely long waiting period with NO result.
Please do not buy from Fry's Electronics, they are scamming people with fake mail-in rebates. Also, extremely poor service.

Is it just me, or has anyone else out there noticed how Frys.com always manages to have really good sale prices on items that are conveniently "out of stock"? When shopping for a blu-ray player a few months ago, they had on on sale, but it was suddenly " out of stock' when I tried to place an order. now I'm shopping for a Bissell carpet shampooer for a Christmas present which Frys.com has on sale at a very good price, and guess what! That's right, it's "out of stock"! This leads me to believe that this is just a sales gimmick that Frys uses to get you to their website or into their store on the hopes that you'll just give up and buy a different product that they can make more money on. This is called the old "bait and switch" tactic.

On Memorial Day weekend, I went to Frys to look at Samsung ln52a750 TV. It was on sale for 2500. It was a great price, but they were out of stock so I asked for a raincheck. The sales person creates one for me and wrote down the number for me on his card. I asked if I should get a copy and they said there is no need.

1 week later, I call Frys to see if they had the TV in stock and they said no. I asked if my raincheck was still in the system and they said yes. I continue to call week after week to see if TV was in stock and if my raincheck was in system. Each time I was told that it's not in stock yet, but the raincheck was there.

5 weeks later, they said it was in stock so I rushed down to the store. When I get there, all the sales people were busy so I asked someone standing at the central desk they had in the TV section if he could help me. Turned out that he was the manager of that area. I asked if the TV was still in stock and he said yes and it's selling for 2899. I then told him I had a raincheck and gave him the number.

He looks in the system and tells me I don't have a rain check. I asked him to check again since I have called every week for 5 week and was assured that it was there. After pounding on the keyboard for a while, he pulls it up and says the rain check was for 2899. I looked at the computer screen and noticed that the create date for the raincheck was today's date as opposed to Memorial's date. At this point I asked for another person to help me. He went and found the original sales person that gave me the raincheck.

As they were walking back, I see the manager whisper something to the sales person. When the sales person gets back to the computer, I ask him to pull up the raincheck. He said his manager did that and it's for the same price. I told him the one he pulled up had today's date on it and ask him to try again. He refused even though I asked multiple times. He also said if I had a rain check they would have printed me a receipt. The sales person pretty much refused to do anything except saying there was nothing he can do.

I left the store and felt like Frys purposely didn't want to pull up the raincheck because they figured that the TV was a hot item and they were selling like hot cakes at without the discounted price. There is no way that after calling every week for 5 weeks, suddenly the raincheck was not there.