FTD Florists
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Category: Services
Contact Information
3113 Woodcreek Drive , Downers Grove, Illinois, United States
Phone number: 1-800-736-3383
ftd.com
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FTD Florists Reviews
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NT4287
February 16, 2011
undelivered flowers
My fiance sent me flowers this Valentine's Day at my job. $100 worth of flowers in fact. Too bad they never arrived. Too bad my fiance had to sit on hold for hours to get a jumble of excuses, lies, and conflicting stories. He spoke to several customer service reps who insisted that I myself had receieved the flowers at my work when I had in fact, never recieved them. They give you the run around hoping you'll just give up from frustration. Do yourself a favor and order from your local florist. Is it a scam or just incompetence? Not sure but either way, DO NOT USE THIS SITE!
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Garold66
May 10, 2010
Rip off
I purchased flowers from FTD online for the funeral of a family member. I paid $90 dollars for the arrangement, but I ended up getting 12 roses in a crummy little plastic box. It was an embarassment to me and my wife. So much so that the bouquet I spent $90 U.S. dollars on couldn't even be put by the casket.
I called the company, and they offered me a $9 dollar coupon.
I've read other complaints about FTD since my incident and it seems the company has a long history or ripping off customers.
I'd recommend people avoid being ripped off by FTD and take your business to some other supplier.
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kandw101
January 1, 2009
NON DELIVERY
I ordered anniversary flowers for my wife on 12/30/08 for delivery on 12/31/08 and they never arrived. I called at 4pm and 7pm on 12/31/08 to see what the problem was and was told "no problems they will be there". Well they weren't and aren't. Never use FTD, apparently they don't screen their florists very well. I'll be pissed off for a while about their screw up!!
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