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sandy moore
June 15, 2011
charged to much
I bought vitamins advertised at first shipment $1.99 my depit card was charged $79.99 i have no invoice and the phone # has been disconnected
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Sister Catherine Luu
December 21, 2009
Charged for nonordered product
Hi, my name is Sister Catherine Luu, would like to inform you that 0n November 17, 2009 I checked out your website and was interested in ordering an Acai Pure Risk Free Trial diet supplement, hoping that the trial offer would help control my diet. I received the product in the mail on November 20, 2009, tried it the first day and unfortunately it did not work for me, I had an immediate reaction, nauseated and having an upset stomach. I waited 2-3 days for my stomach to settle and decided to get in touch with you to cancel my membership. I called many times but all the calls were monitored, plus I tried to get on www.getorderhelp.com as I was instructed to inform you of my situation and wishing to discontinue any active process. I was recently charged $59.95 for the product PURIFYDETOX888824 on December 3, 2009 which I did not wish to receive. I found out by checking with my bank and discovered this discrepancy. I did not get the product and I do not wish to continue. Please cancel my membership and do not send me any more of your products in the future. Please credit the disputed amount of $59.95 back to my account as soon as possible. I have already notify my bank to cancel the card. I apologize for the inconvenience and that our business didn't work out.
Merry Christmas and Happy New Year!
Sr. Catherine Luu
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Peggy Jeffries
November 30, 2009
order I didn't authorize
I cancelled this awhile ago and they are sending me this product and charging it to my credit card. I will stop this from being charged by contacting my credit union. I am sending this shipment back.
Peggy L. Jeffries
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Kathy
March 16, 2009
Unauthorized billing
I received medication that I did not order. I have never even been on their website and I do not order medication on the Internet. They included a note 'thank you for your order.' I am going to my bank tomorrow to see if they used my credit card number and if so will file a complaint. My attorney will take it from there and if they fraudulently charged my credit card my bank will take care of it. If they used my credit card they will be charged with fraud and my credit card number will be changed by my bank.
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EJohnson
February 18, 2009
Cancel orders
Have requested cancellation of orders and do not charge credit card for future orders. Still waiting for request to be processed. Product is not working for me. I have been receiving products from California and Florida.
Company address also located at 2807 N Glenoaks Blvd
Burbank, CA 91504-2604
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HOPE KOETSZLE
January 15, 2009
acai pure
HAD TRAIL OFFER AND CANCELLED. STILL SENT ANOTHER ORDER. I CANCELLED AGAIN. THEY KEEP SENDING BOTTLES AND CHARGING MY CREDIT CARD. NEVER ANSWER THEIR PHONE EITHER. SHOULD I CALL LIFE LINE WHICH I HAVE?HELP
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Lind Deaton
January 14, 2009
sent product without request
Ordered one bottle of POMclear for the shipping only of $4.95. Received item plus other products plus a statement for $44.90. Returned the products along with their statement. This should have indicated I wasn't interested in the product. Well today I receive a bottle of POMclear with a statment for $44.90. I wouldkeep it, but they have charged our checking account for the $44.90. T^his company needs someone tobring charges against them. N o one I know in this day and time has that kind of money to spend on nonsense such as this. I am returning the bottle at my own expense and anything I receive, I will stop pay on the charge and keep the product.
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Leona
January 14, 2009
Unauthorized charges
I order a diet item for $4.95 and got a bill for $44.95. I sent the package back with a signed receipt and they still sent me two more orders I did not approve. They are definitely a rip off and everyone should know. They owe me money for each charge they added to my account. I have had to cancel my card to stop them and have turned them into the fraud alert.
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Amanda
January 13, 2009
Unauthorized charges
I order a diet item for $4.95 and got a bill for $44.95. I sent the package back with a signed receipt and they still sent me two more orders I did not approve. They are definitely a rip off and everyone should know. They owe me money for each charge they added to my account. I have had to cancel my card to stop them and have turned them into the fraud alert.
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HKrfenz
January 4, 2009
fraud/unauthorized charges
This "Lifestyle Program" was offered to "try for shipping only $4.95. Instead came multiple shipments charged and there is no way to get hold of them. I spent alot of time on "hold" (telephone) and pushed the right buttons to have this cancelled (I thought) and today I get another shipment with $44.90 charges. The paperwork says they will not refund if sent back without RMA (Return Merchandise Authorization) but...again...it's impossible to get to a person.
What to do?
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