Purchased a service plan through Fun Dish with my Direct TV order. After speaking with Fun Dish regarding a service call, I was instructed to call DirecTV directly to have one of their service technicians complete the call and Fun Dish would take care of any charges. After completing the service call and being informed that I woudl be charged 49.95 for the service call, I call Fun Dish to see how they would be handing the charges. I was told that I should have called Fun Dish so they could have tried to trouble shoot or have one of their technicians complete the call. I had called Fun Dish to make sure I handled the service request correctly since DirecTV indicated that I did not have a service plan. I followed the instructions I was given by Fun Dish exactly and now they are not taking care of the charges. Terrible company that does not honor their services or tell you the truth. Do not use this company.