When you are ordering flowers for a funeral that you are not going to attend beware! You might be surprised at what was delivered. Fortunately my daughter sent a picture of the sad "premium" arrangement I ordered which was far from "premium" (meaning bigger than what they showed on their web site) with dying greenery and flowers. Unfortunately the company calls me back today and leaves a message telling me I have 48 hours from the day of delivery to request a refund but no mention of the dying arrangement. Also, the size of the arrangement is only 11 inches tall and that includes the vase? Are you kidding me? Not that your thinking of something like this to begin with when you are making this type of transaction. I hope their company can survive with that type of shady business. It's really ridiculous that we look to a service to supply what we are paying them for. What's even worse is that this company specificly deals with flowers for our loved ones that have passed. I hope it's easy for them all to lay their heads down while they swindle people out of their money.