I had the misfortune of ordering a "free trial" for spider veins back in 12/10. It was junk and I returned it within the 30 day trial, but I had given them my debit card to pay for shipping charges. I was supposed to get a free $50 visa card, gas rebate, free 30 day membership to some kind of club where you get discounts on restaurants, movies, hotels etc, even though I don't get out much (disabled, unable to work or travel and on a fixed income). I figured a $50 visa gift card and gas rebate would come in handy and I could cancel before the 30 days was up. I never got a thing from them with the exception of them stealing $24.95 twice on 1/9/11 and twice on 2/9/11. I do not get a paper statement from the bank and looked at my account in early 2/11, saw the January debits and went on line and filled out their programstop form. When I submitted it, I get a blank screen...no confirmation, nothing. I thought "well, maybe that is all I have to do" but on 2/13/11, I checked my bank account and find no refunds, but 2 more $24.95 charges. I filled out their form 3 more times, sent them an email, called (but the message says they are closed and refers you to the website).I cannot wait til 2/14/11 so I can call them and go to my bank and report them. I need my money back!!! High medical expenses & terminally ill husband. These people are thieves.