Furniture Club

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Category: Home & Garden

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Singapore

Furniture Club Reviews

Amanda V April 20, 2011
Poor Quality Leather Sofas
Like some of the other people on this website, we purchased a leather sofa from Furniture Club - unfortunately. DO NOT BUY A SOFA from this company - they are a complete disgrace. The leather peeled within the first year and the entire sofa is now unusable. It took me 4-5 months for them to finally agree to do something to help me - the customer service is DIRE. They then proceeded to offer me the opportunity to spend $2000 on a discounted sofa at their warehouse. While this did not seem feasible (what a cheek) I went to see what they were offering: a horrible, cheap and nasty and very unstylish small sofa that did not in any way resemble the sofa we had. I ased them just to recover our current sofa - we didn't want a new one, and did not want to pay $2000 for the pleasure (as if we would buy a leather sofa from them again!!!). They refused, we ended up throwing the sofa out - it cost us over $3000 - but the paint was peeling and it was all over the floor and we have a baby - so just not an option. This company is just dreadful - do not buy anything from them!
lengdia March 17, 2010
Defect Product
Bought entire house full of furniture from these guys - including large L shaped leather sofa. Within a month the leather on the L part of sofa started changing in texture. After inspection by leather "expert" - i was promised a same day return call, which never happened. When I followed up myself - I was told : thats just too bad m'am. It s just a different part of the cowhide. its not a defect. Doesnt matter that its right smack in the middle of the sofa. Zero quality control. Zero customer service. And they clearly dont care about disgruntled clients. The guy litereally told me: that s just too bad!

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