Furniture Fix

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2 stars
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1 stars
(9)
Category: Home & Garden

Contact Information
Fort Mitchell, Kentucky, United States

Furniture Fix Reviews

Financial201 July 15, 2011
Not enough panels for couch
I ordered Furniture Fix over Internet. They gave me an extra set free. I just had to pay the P&H. I thought I had enough panels to do my couch with the original set, plus enough to do 2 chairs with the extra set. When the package arrived, there was just enough panels to do two thirds of my couch. After reviewing everyone's complaints, I'm not ordering more. The P&H costs $15.90 when the product only cost $14.99. Talk about a rip off.
AD13 July 13, 2011
SHADY BUSINESS!!
I saw the commercial, ordered the item b/c I needed something to fix the collapsed mattress in my bed. $14.99 seemed reasonable & it mentioned "You get this for free & that comes w/ it, FREE, if you order now!" So I did..not only did they not have a LIVE person on the phone taking your order (which should have been a clue) it was all machine. For 2 days straight I called to check my order status (even went online which didn't show my order)...so I called my credit card company to make sure it didn't go through b/c at this point I wanted to cancel, I was told they can't cancel but I can dispute it if it goes through. Then the 3rd day I get an email saying it went through. The email confirmation did not show how much was billed & when it was shipped out! It had code names to what was purchased. Uh plain English please! So I called "furniture fix #" again I was told the total was $40!! I lost it! Hidden costs! What a SHADY, DISHONEST business!! That commercial is FALSE ADVERTISING! I was livid I wanted to cancel but since it was already shipped I only had the option of returning it for a full refund but I'd have to pay for the S&H which is 15.99. Unbelievable! It's just not worth the headache!! DON'T BOTHER W/THIS "PRODUCT" it's a SCAM!
Navilos July 5, 2011
Biggest Rip Off of the Century
ATTENTION, ATTENTION, ATTENTION: This is the biggest rip off of the century. Do not buy it. It's the biggest scam ever. The plastics strips are not resistant and they don’t make any difference as they claim on their TV add. But the worst of all is the handling and delivery this company charges for these items are outrageous. That's what they make their business on. It's not on the items itself. What the make the money is on the delivery charges. For instance I placed an order that came to a total of $102.00. I'm returning the items but from $102.00 I'm only getting back $52.00 on top of the extra expenses I will incur on delivery charges. I'm filing a case with the Chicago Business Bureau. I've been ordering from different TV offers and for the 1st time I've been completely doped.
kathrynat June 16, 2011
FRAUD
I was processing an order for Furniture Fix at the website Furniturefix.com. After saying no thanks to nearly all the "Promotional Offers" SAVE one...I got and order confirmation page AFTER they had charged my account saying that I was receiving ALL kinds of things that I had checked NO THANKS too! THIS is FRAUD! They did NOT give me a page with the items I HAD ordered to check for accuracy within the order BEFORE charging me the TOTAL AMOUNT listed that THEY had figured I had ordered. AGAIN FRAUD! Additionally, there is NO phone number listed to call to correct the order amounts-UNTIL you check the ORDER PROCESSED page they send AFTER they have charged your account. Additionally, They have UNREALISTIC amounts listed for Processing and Handling AGAIN After the order has processed AND charged to your credit card. They have it all set up to SCREW you royally and you have no way to double check BEFORE them processing and charging your credit card. I figure that I will be in this MESS for months trying to get them to fix the amounts. WHY do this on a perfectly good product?? WHY scam people when you have something that people will like?? No sense in them conducting busines this way.
scjones May 28, 2011
doesn't work, extra charge for "handling" and they give your number out
Furniture Fix (as seen in tv) not only don't they work but they charge you double for "shipping and handling". You cannot see those charges until you have placed order. After placing order you are unable to cancel it (even minutes after). Then the phone calls begin. Telemarketing calls from Furniture Fix offering other products! Ridiculous!!! AWFUL, AWFUL!!
Rosalie Thomas April 22, 2011
Cost of Shipping
Shipping was more than product. Also, it was very easy to order extras that you didn't want to order. No phone number to contact the company to amend order.
Larry McFarlane March 17, 2011
Furniture Fix - Outrageous Shipping Charges
Folks...don't order this product (see my screenprint). They charge an outrageous shipping and processing fee. They don't even tell you how much the total will be until they process your order. When I called to cancel, the Customer Service Rep didn't ask why. Additionally, he only asked me for my zip code and last name which makes me wonder if they truly cancelled it. It's a good thing I use gift cards only for online orders. I urge everyone to do the same. This company is a perfect example of why.
La Verne Armstrong March 12, 2011
Charges after cancelling order
Spoke with six Customer Service Rep. to cancel this order (some multi. times) call back message to Manager(no response). Charges my Credit/Debit Card twice. Last Person requested that I call my bank for them to call their company with order # to clear charges off my account. Rep. on Friday always stated to call tomorrow, knowing this company is closed on the weekends. People I spoke with, Monica-3 times, Noreen-1st, Heather-1st, Ivy-1st, Bryan-1st and Kershala-1st, the one who stated "I should have my bank call the company with order # to clear these charges on my account. " Not a bank practice, formal complaint is being filed with my bank.
HedWyoming March 7, 2011
Extortion
DO NOT GIVE THEM YOUR INFORMATION, it will be used for extortion, they are in contract with a company named Quality Resources in Clearwater, Florida to extort money from you after your order is placed. After you place your order, Quality Resources calls you, 40 calls per day until you answer, and states that they are verifying that you are the individual that placed the order. Then, you are asked to provide your credit card number, which will be used A.) to verify your order and B.) to subscribe you to a $1 per month coupon offer. When you say that you will not provide this information, you are told that they will not ship your order until you do. The call is solicited by very aggressive individuals, my wife told them she was holding our baby and that this was not possible, the representative told her that she will wait and that it needed to happen then and now. When I call Furniture Fix, they claim that they are not in contract with Quality Resources. Either way, it is a violation of private information and furthermore, our information was breached, Quality Resources even had the last 4 numbers of our credit card.

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