Furniture Now located in Farmingdale New York.
In August I purchased a sofa and love seat at Furniture Now. In addition, I
paid for fabric protection treatment for the upholstery.
At the time I placed my order, I paid half of the total bill.
In October I received a call from the company stating that the furniture was
ready for delivery. I would need to pay the balance with certified check.
The night before delivery, I received a call from the company stating that
the total listed on the sales order was incorrect, and that I would need to
pay $108.00 additional with a certified check. I protested that this was
not on the sales order I had signed and I was told that the furniture WOULD
be delivered, but if I failed to pay the new balance they would withhold
fabric protection.
I tried three times to contact the company about this. I even contacted the
president of the company by registered letter. He signed the receipt, but
refused to respond.
This company cheated me. They would not address any of my concerns. Their
only response is to ignore customers.
I would NEVER do business with this company.