I was being charged monthly for a product/service that I did not authorize. But, with a little persistence I got a refund 3 months later!!! This is what I did:

I had to cancel my debit card with the bank to prevent Fusion Labs from debiting my account every month. I requested that the bank do an investigation because of unauthorized charges. Basically, you need to call Fusion Labs and cancel your account.(which doesn't really do anything except for to show your bank that you are not authorizing to receive future products or services.) Be sure to write the Rep's name and the cancellation confirmation code. Send back any unauthorized product back to the company. The rep on the phone told me that Fusion Labs would not accept returned product, but in reality they did. Be sure to send the product back using confirmation delivery. It only costs around $2.00 and you will be able to track online with the post office the exact date that the company receives the returned product. Then they can't say that you never returned the product. Be sure to include all of this information when you complete the investigation request with your bank. Fusion Labs charged my account 3 times, but when I requested that the bank do an investigation, the bank temporarily reversed the charges until the investigation ended. You have to be a pain in THEIR butt and be proactive, but you CAN eventually get your money back. Good luck.