I recieved the item on the 10th day of the 14 day free trial. I cancelled the item on 12th day after only 2 days of being able to use the product so as to avoid the $90 charge. But I was charged $87.13 on the 15th day and called the company disputing the charge. I was told they had no record of my cancelling the product earlier in the week (convenient). I was also told there was nothing they could do, it was all in the ad. However, I could have called in the first week of the 14 day free trial to have the 14 day free trial extended. But I was unaware of that infomation because that was nowhere in the ad. The ad does say "100% satisfaction guaranteed". I have used the product daily for the past 12 days with no results whatsoever. I am totally unsatisfied and wish my $87.13 refunded immediately. Not only did I cancel the product within the 14 days but I also am not satisfied. Both reasons to refund my money. Thank you.