Ordered product on 12 /28/08...didn't receive until 1-10-09. Called on 1-14-09 to cancel and had already received 3 more bottles! Account was charged after the 14th cancellation date. Was told would get reimbursed within 7 to 10 days. Called on 1/27/09 and was told I would have to e-mail [email protected] to request...I thought they had already submitted this. Very frustrated...wonder if I'll ever get my $87.13 back!