FWM Laboratories - acai berry
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Category: Business & Finances
Contact Information
2040 NE 163rd St #305, Hollywood; North Miami Beach, Florida, United States
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FWM Laboratories - acai berry Reviews
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bebemitch
January 22, 2009
unauthorized charge
This company deserves to be put out of business.! After ordering and receiving the mercahndise I got a call from my credit card company about the $87.13 for the purchase. I promptly called the company and demanded a refund as I have a receipt that shows I should have only paid $3.95 for the free trial. Of course they are of no help telling me that they can only cancel my membership and forward my complaint to the refund department ( do they really exsist). They also gave me a bogus email address to contact the refund department. Where is big brother when you need him. If you want this supplament I suggest you go to a reputable health food store.
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Bullish Thoughts
January 8, 2009
Unauthorized charges
I saw an add on the internet for a FREE trial...only $3.95 for shipping. I ordered it. I tried it and didn't like the product, so following their procedures, I tried to call the phone number they provided online (I printed all forms before submission online), to obtain an RMA number (Return Merchandise Authorization) to return the product as they will not accept packages without it...to no avail...mailbox is full! So today, I checked my bank account online, as I do everyday, and THEY HAVE CHARGED MY ACCOUNT $40.00!! For what? Who authorized this? I tried to again call the number provided and the mailbox IS STILL FULL, thus I can't leave a message or obtain an RMA number! THIS IS FRAUD & ILLEGAL!!!
The company name, address & phone info I have is:
FWM Laboratories
Lipaphen-RX
2040 NE 163rd Street, Suite 305
North Miami Beach, FL 33162
866-949-0138
www.acaielite.com and www.acaiberrydetox.com (the websites I ordered from. One page was my order, the 2nd was their Refund & Exchange Policy)
I've contacted my bank to dispute the charge, but these folks need to be SHUT DOWN!
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Mary Gardner
December 23, 2008
unlawfully charged my credit card for product not ordered
I ordered a free trial of Acai Berry from FWM Laboratories and was told I would only be charged for shipping. FWM Laboratories charged me for said shipping, AND an additional $87.13 for a bottle of Acai berries that I did not order. I called them numerous times over two days and either received a busy signal or a message stating that their message box was full. I have filed a dispute with my credit card holder.
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