I responded to a 'Free Trial' for the product. All I had to pay was shipping and handeling, which I charged to my credit card. There was no information that I saw that indicated I would be charged later if I did not return the trial order within fourteen days. I was surprised to see a $40.00 charge on my account when I received my current statement. It was charged under a different ID than the shipping charges, so until I called the telephone number on my CC statement, I didn't know what the charge was for. They couldn't refund my money because I was supposed to have agreed to the additional charge if I didn't cancel within fourteen days. I went back to the website and still could not find the 'fine print' that tells you to cancel in fourteen days. This company should be closed down.

I did not order any medicine, I just did not order any medicine, I just asked for information about AÇAI product.They are charging from My credit Card and sending mer Açai again. please stop that. The product contains Red 40 I am allergic to this red 40.I want to return this product and my money back through my credit card number, thank you.st asked for information about AÇAI product.They are charging from My credit Card and sending mer Açai again. please stop that. The product contains Red 40 I am allergic to this red 40.I want to return this product and my money back through my credit card number, thank you.

I do not want this medicine, I did not order it, and I am allergic to some of its ingredient ( red # 40) Please tell what the procedures are to return the product and put the money back into the credit card. Thank you.

I orderd a free teial of Acai Berry Detox pills, from a company named FWM Laboratories, and yesterday i had two bills on my credit card statment for 89$each for two bottles they sent me and i didn't even order them!Well i checked the complaint page on thier website and theres dozens of complaints about the exact same thing This company is a total rip off, and i would like to see if there is anyone else who has had the same problem, and if anyone else has had this problem, as well.

They have taken my money out of my credit card without authorization and now I have no way of contacting them to get my money back Help someone

Dishonesty is the best (most lucrative) policy according to the practices of FWM Laboratories, 2007 Greene Street, Hollywood FL 33020-1037.

In early November, 2009, out of curiosity, I responded to one of many internet ads for acai berries and a colon cleanse offered“ risk free” by filling in, as required, my name, email and home address, and Visa debit card number. The only charge was $.99 for shipping/handling. No other charge was listed nor notice given that fully priced products would be sent every 30 days if the “subscription’ (by default) was not actively canceled within a limited time period.

On 11/02-03/ 2009, two separate emails gave November 06, 2009 as the scheduled delivery dates of MaxAcaiBoost, priced $0.00, authorization Number 295240379 and Probiotic Cleanse, Authorization Number 295240421, also priced $0.00. These two “free” products were delivered. However, on 11/23/2009 my Visa debit card account was charged $78.62 and $86.42 for two products listed on my account as TOPHLTHLINK 8669227375 CYP. The product label and phone number for this product did not match the labels for the “free products”and the customer service number, 1-866949-0138, provided in the emails.

A significant drop in my checking account balance alerted me, on 01/02/2010, that I was the victim of a fraud when I found to my astonishment a series of charges, only the first two, $.99 each, dated 11/04/2009 for XTREMEBERRI 8772055816CYP and REVAMPDETOX 8772348488K could be accounted for as Visa debit card expenses I had consciously incurred.. Subsequently I learned that without notifying me in a delivery schedule email or otherwise, that on 11/06/2009 FWM or its subsidiaries had charged my Visa debit account a total of $166.04, the full price, apparently, of these “FREE” items advertised on the internet..

On 12/04/2009, my Visa debit card account was again charged $86.42 for SUP WEIGHT MAX 866 3095510 OH and $79.62 for SUP COLONCLEANSE 862767906OH. I did not receive delivery of either of these items, nor was I notified –as in the case of the two “risk free” $.99 items in early November shipment – of a delivery schedule.

On 12/07/2009, my Visa debit card account was again charged $86.42 for SUP WEIGHTMAX 866 3095510 OH and $79.62 for SUP COLONCLEANSE 862767906OH. I did NOT receive delivery nor an emailed delivery schedule for these items or any other acai berry or colon cleanse items at any time in December. After the initial delivery in early November I did not receive any further deliveries in November or December. At that point, according to my calculations, my Visa debit card account had been charged for products I never received a total of $502.07, including a delivery charge of $3.95 posted on 12/07/2009 for what had been advertised by FWM as “free” with only a $.99 delivery charge.

Using the various phone numbers listed in on my statement I contacted FWM several times on 01/02-03/2010 to no avail, except to close the account on 01/02/2010. I was repeatedly lectured by preprogrammed robots that this was company poicy. Fraud, dishonesty, for FWM is clearly their only, very lucrative policy.