On Jan. 27, 2009 I responded to an internet ad for Acai Berry Detox. The ad advertised RISK FREE trial. All I had to do was pay for shipping and handling. I paid for this with my charge card. I did receive the Acai Berry Detox, and on Feb. 26 2009 I received a phone call from my credit card company suspecting fraudulent charges on my account. They advised me to contact this company and ask them to remote their charges, I did so immediately. I spoke with Joseph Garcia and was told I only got the RISK FREE trial for 14 days then I had to cancel the free trial. I told Joseph that I had not agreed to those terms and I kept copies of ever page from the internet and none of that was on any of them. I ask him to forward me where I had agreed to pay $87.13. He just kept repeating that I owed them. After a while I ask to speak to his supervisor and was transferred to David (who would not spell his name for me) and told the exact same thing that Joseph had said. Again I ask to speak to his supervisor and he hung up on me. I called back and was put on hold, with no one to answer my call.

I have changed by credit card and they are sending me paper to fill out regarding the fraudulent charge.

I hope others read this and do not make the same mistake of ordering from this company.

WARNING: This company can not and should not be trusted. I ordered one bottle of Acai Detox, and one bottle of life cleanse on 12-29-08. They mailed 4 bottles of life cleanse on 1-5-09, but I didn't receive them until January 14, 2009. At that I contacted them and told then they had mailed 4 bottles, and no acai berry, and a Shar told me I should be receiving the acai berry still, and she would cancel my subscriptions to both so I would not be charged. She told me to keep the 4 bottles because it was their error. The next day I received another bottle of Life Cleanse. Then on Dec 16, 2009 they charged my account for two bottles. I tried for a week to contact them, and got no answer. Reported them to the Better Business Bureau which I see everyone else is doing. BBB got not response from them either. On 2-27-09 I called them again and miraculously got an answer and talked to a Sean Scott(bogus name I'm sure). He informed me I was charged because I didn't cancel my subscription until after the trial date ended. I explained that Shar told me I would not be charged any charges, and he said that meant forthcoming. I explained that was not what she told me. He then said if I would mail back 4 unsealed bottles I could get a refund. The only problem with that is I had opened one of the bottles, and gave a friend a bottle since Shar told me to keep them. I offered to return the bottles to Shar and she said since it was their mistake to keep them. Then on 2-27-09 I called back and spoke with Paula(another bogus name, I'm sure, and she gave me that same spill. I asked both of the representatives for a name of the owner of this piece of crap company, and was denied by both stating they were representatives and the only ones who could help me. Please do not be duped by this company like I was. Any reputable company would provide their consumers access to their leadership(that term used very loosely)or the owner of their company. I truely hope God will punish the owner of this fraudulent company and all the people who work for it for what they are doing to people. I hope each and everyone of them experience the same disappointment with a company as I have at some point in their lives!

I canceled this product 3 days after ordering it and I was charged $87.13 anyway and now I am requesting a refund

Company promises free trial which turns into a $83 bill in 15 days and continues every month until terminated. Problem is, phone number to call and terminate doesn't answer or says the mail box is full. These guys are crooks. They need to be shut down.

I ordered a free trial of Acai Berry Detox from FWM Laboratories for $3.95 shipping. There web site stated I had 14 days from the shipping date to cancel without being charged any further. The product was shipped on 01/29/2009 and I canceled on 02/11/2009.

They gave me a cancellation number and told me that I would not be charged and the next day they charged my account $87.95. I have called them back several times and they keep telling me that I didn't cancel within the 14 days after shipping. I canceled 13 days from the shipping date.

Don't order anything from this company, they are frauds, they will make unauthorized charges on your account and won't refund your money.