FWM Laboratories

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Category: Business & Finances

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United States

FWM Laboratories Reviews

Sarah February 12, 2009
Acai Berry All Natural Cleanse
There is no free trial because you cannot contact them to cancel. When I got something other than voice mail, which was never returned, I was first told they had no record of me ordering from them even though my credit card has been billed twice. The next day I called again and was told the number that came with the order was not that of FWM Laboratories. That is when I found this web site and found the # that Kadie posted. 954-699-0814. I talked to someone who said they would cancel future shipments and she gave me a confirmation number. Besides this being a scam, the product is extremely overspriced. I found some at CVS pharmacy for only 9$ That is a difference of 76$ difference! I hope this posting will prevent someone else from wasting their money.
mandie February 12, 2009
unauthorized charges
ORDERED THEIR PRODUCT AND IT TOOK 20 DAYS TO GET TO ME AND WHEN I CALLED SAID I WAS NOT A CUSTOMER AND CHARGED MY CREDIT CARD WITHOUT PERMISSION AS WELL AS REFUSING A REFUND.
Sonya Gaston February 11, 2009
charged card w/o my permission
I viewed the website reseaching the product & thought since the product was free, I would try it. However, after entering my credit card information, I read the fine print & realized it was a scam. I decided against it. I immediately closed the website and did not complete the transaction. I never received an email comfirming the order or even acknowledging I was on the site. Yesterday I received the free bottle in the mail & proceeded to call the company & inquire why I received the product. At that time I was informed my card had been charged $87. The only item I received was the free sample which I am returning to the sender today 2/11. I requested to speak to a supervisor & was put on hold close to an hour. I called from a different phone & the call was answered. I was once again placed on hold to speak to a supervisor. I attempted to get someone to answer the phone for the next 3 hours. The recording states the waiting period is between 3 to 5 minutes due to high call volume. I called this morning and spoke with Brian with pretty much the same speak. I have notified my credit card company that I did not authorize this charge. This is definitely a scam.
Julia February 11, 2009
Unauthorized charges
I sent for free trial but didn't cancel in the 14 days. I called the company but received a busy tone or was hung up on several times. When I did get through was placed on hold extremely long. I was charged 87.13 on my credit card for a shipment that I had not received.

I canceled the contract and called my credit card company to try and dispute the charges my credit card company advised me that I was charged another 91.13 for another shipment. I still have not received either shipments. I requested a refund and was told no even though I had not received any merchandise. This is a scam.
Magikal February 9, 2009
Fraud
i ordered from GNS, INc for the Acai berry and all of a sudden i get dinged from my checking acct 5.95, .05, .70...I get a package from GNS and I called the number 1-866-949-0138 which i thought was GNS when my account got charged 87.13 a week after the package came. I canceled my subscription or so i thought and was in the process of sending the items back. Well this was January 26th and on January 31 i get charged 79.90 from Gns for my subcription. I called them immedicately and they were very helpful and will be refunding my money on Wednesday. It has been 2 weeks since i spoke with the first of many people at Fwm Laboratories and i have yet to get my 87.13 back. This is crazy...i ordered from one site and i get charged out of nowhere from this company. Unhappy to say the least...
Jeryl Kulp February 9, 2009
Lipaphen
I cancelled order within cancellation period and contacted number on credit card 3 times to cancel order and they are still billing my credit card. I would like a refund of $87.13. I paid the initial payment of $87.13, but cancelled for future orders. My credit card statement came for January and they charged me again. Please note I never received a bottle since the initial trial order. I want them to CANCEL this order and to stop charging my credit card.
Bonita Schwartz February 9, 2009
acai berry
I have cancelled this product and they keep sending me the product and charging my credit card. I have followed all the instructions and returned product. Please help.
Kiki February 9, 2009
Acai Berry 7 Life Cleanse
I ordered the free trial also, they charged my account $3.98 for each on 1/23/09, didn't recieve the products until after the begining of February. Saw 2 charges of $87.83 on my account today 2/9/09, called immediately the number by the chages on my bank statement. Talked to an Andrea, who asked if I wanted to cancel my account. To which I replied yes and I want the $175.66 credited back to my account. She said it was past the 14 day trial period and gave me a cancelation confirmation number for each and told me to wait for an email about the credit... Still waiting... Called my bank immediately and had to cancle my card. Not sure how to get the money back or what to do now... NEVER AGAIN!!!
rachel smith February 6, 2009
credit card fraud
Ordered a "FREE Trial product" from this company...never received product AND got charged $87.13 on my account. When calling and complaining I got the runaround again and again and again. I was even told that my account had been refunded the $87.13 that day I called. As you would expect my account was never refunded! I was also charged a mysterious $2.16 similar to other blogs I have read. THIS IS A SCAM. I wish I could close these SOB's down.
Eddie February 6, 2009
Unautherised credti card charges
I tried their free sample. Then I called and told them that I did not want any more of their product shipped to me. They said ok and gave me a cancelation number. The next day they shipped more product to me and charged it to my credit card. Now they will not take back the order, they basicly said I am stuck with it and they are going to keep my money, $174.26.

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