FWM Laboratories

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Category: Business & Finances

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United States

FWM Laboratories Reviews

HelenLouise January 13, 2010
$500+ charge to debit card for products not ordered, never received
Dishonesty is the best (most lucrative) policy according to the practices of FWM Laboratories, 2007 Greene Street, Hollywood FL 33020-1037.

In early November, 2009, out of curiosity, I responded to one of many internet ads for acai berries and a colon cleanse offered“ risk free” by filling in, as required, my name, email and home address, and Visa debit card number.

The only charge was $.99 for shipping/handling. No other charge was listed nor notice given that fully priced products would be sent every 30 days if the “subscription’ (by default) was not actively canceled within a limited time period.

On 11/02-03/ 2009, two separate emails gave November 06, 2009 as the scheduled delivery dates of MaxAcaiBoost, priced $0.00, authorization Number 295240379 and Probiotic Cleanse, Authorization Number 295240421, also priced $0.00. These two “free” products were delivered. However, on 11/23/2009 my Visa debit card account was charged $78.62 and $86.42 for two products listed on my account as TOPHLTHLINK 8669227375 CYP. The product label and phone number for this product did not match the labels for the “free products”and the customer service number, 1-866949-0138, provided in the emails.

A significant drop in my checking account balance alerted me, on 01/02/2010, that I was the victim of a fraud when I found to my astonishment a series of charges, only the first two, $.99 each, dated 11/04/2009 for XTREMEBERRI 8772055816CYP and REVAMPDETOX 8772348488K could be accounted for as Visa debit card expenses I had consciously incurred.. Subsequently I learned that without notifying me in a delivery schedule email or otherwise, that on 11/06/2009 FSW or its subsidiaries had charged my Visa debit account a total of $166.04, the full price, apparently, of these “FREE” items advertised on the internet..

On 12/04/2009, my Visa debit card account was again charged $86.42 for SUP WEIGHT MAX 866 3095510 OH and $79.62 for SUP COLONCLEANSE 862767906OH. I did not receive delivery of either of these items, nor was I notified –as in the case of the two “risk free” $.99 items in early November shipment – of a delivery schedule.

On 12/07/2009, my Visa debit card account was again charged $86.42 for SUP WEIGHTMAX 866 3095510 OH and $79.62 for SUP COLONCLEANSE 862767906OH. I did NOT receive delivery nor an emailed delivery schedule for these items or any other acai berry or colon cleanse items at any time in December. After the initial delivery in early November I did not receive any further deliveries in November or December. At that point, according to my calculations, my Visa debit card account had been charged for products I never received a total of $502.07, including a delivery charge of $3.95 posted on 12/07/2009 by FWM. “free” with only a $.99 delivery charge.

Using the various phone numbers listed on my statement, I contacted FWM several times on 01/02-03/2010 to no avail, except to close the account on 01/02/2010. I was repeatedly lectured by preprogrammed robots that this was company policy.
Miklos22 November 24, 2009
Scam and rip off
I went to website & I got these two capsules bottles as free sample & paid the delivery only I recieved them after 3 weeks. then after that I was charged on my statement a doublicated payments of £72.57+£1 overseas transaction fee so the total was about £150. I was charged without giving them permisionat all. they are rippers

I'll complain about it & everyone must be carefull about that offer its a scam they use it to trick people.
Theesalespartan November 24, 2009
Fraud
I had been looking over some job listings for a friend, I had came accross an ad that said " High Paid Weight Loss Study " - So, it is said that you would get paid " $1500 in a check on the 30th day " here is the email she sent me . . .

" Hello,
Thank you for your interest, you are indeed one of the first 100 people to contact me, so you could certainly reserve the spot.
As stated in the craigslist advert, we need 100 participants that are willing to take a popular diet pill on a daily basis for thirty days.
Everyday we will be recording any differences, and finish the study at the 30th day. If you don't want your name used publicly in the study, then please say so. At the same time, we will compensate you $1500 for your participation. This will be paid in check, on last day.
We will meet a total of four times, and the times will depend on your availability time. Meeting places will be at a local gym of your choice.
The popular diet pill has been featured in many T.V stations and this weight loss product has been used by several famous people. We were lucky enough to have them offer a free trial for us.
If you plan to participate then the following needs to be done:
1) You must fill out the following qualification form to receive the free trial. Here is the link to the form, www.the-study-page.biz.
2) After you submitted your order for the free trial, please email us back your name and your address.
3) Once you received the free trial, we will set up a personal meeting with you, discuss further details, and answer any questions you may have. At this point our study will begin also.
4) Always contact us on this email for any client support or if you have any questions.
Requirements
1) Must be above 100 pounds
2) Must be motivated to lose weight
3) Must not be taking more than 5 medication at the same time
* Spots are filling up quickly, so to reserve your spot, get your trial ASAP.
Thanks,
Ashley Dillinger
Diet Research, Inc "

So I go onto the website listed, to get the " free trial " and come to find out it is going to be $3.95 and then $79.32 after 17 days of ordering the product . . . Then I found then site . . . Hmm - I wouldnt have any problem spending $85 to earn $1500 obviously, but why would you have to order the product they want to test ? Diet Research, Inc ? I mean come on, Diet Research, Inc ; how generic, no signature with contact info etc. Wow, glad I found this and hope this will help atleast one person !
SLandeira November 20, 2009
Charges for Free Trial
I ordered this FREE product and after a couple of days of my ordered, they call me to offer me other products, which I refuse and I asked them to please not sending me any products at all, that I was just going to keep my free trial. But even before the 17 days they say they give you as a free trial, I got charged $79.95, I called them and they gave me a long explanation that free trial was not really free, that you could use the product literally for 14 days and then they charge you automatically. Their website says 17 days: http://www.extremeacaifatburn.com/offer/extremeacaifatburn/ I agreed to return the product so I could get my full refund and they told me it would take 3-5 business days to process the refund. They received the product on November 9th and today November 20th they have not process the refund one more time and now they tell me that it takes them up to 30 days. They are thieves, liers and they represent themselves as a FREE product and they are just stealing people's money, check out the internet for FWM Laboratories and you will see all the complaints.
Olzone November 16, 2009
Scammed
I saw the ad online and read about the product. It had been on 60 minutes and the Oprah Winfrey show. I sent in Postage and handling and received the bottle. I was not made aware that I should return the bottle within 14 days! When I saw $87.13 debited from my checking account I called and got no response from customer service at FWM Labs. My bank put a hold on the amount until they heard from the company. The company lied to the bank and told them it was for 14 days only after that I would be billed. If I thought that to be true at the time I never would have ordered it. It was supposed to be a FREE bottle in exchange for P&H. I want my money back ASAP! I have also reported this to the BBB.
Vooker November 13, 2009
Scam artists
I ordered a trial of Acai Berry for $3.95. I received that fine but the company called me 3-4 times a day asking if I wanted to try a Skyberry Cleanse for free. If I like it I could keep it and pay $40 a month. I kept repeating no, I didn't want it, didn't want to make a call to cancel etc. I finally took it. Never received the stuff and on my bank statement was a charge for $40.27. Do NOT fall for this!
Lightme November 12, 2009
Unauthorized credit card charges
Charges made to my credit card without my consent. I don't know if they are connected to another rip off company, I never ordered anything from them. all pkgs. that have been sent to me, I have refused.
Amanda 15 November 5, 2009
fraudulent charge after cancellation
Charged $87.13 on my credit card for Oxi-Berry. The product was advertised as Acai Berry Detox, and I called to cancel it before the 30 day trial. I never received the product in time to have it 14 days. I was told the trial was 14 days, and I had 30 days to return the product. I disputed it on my credit card, but they want more information about the cancellation policy. Don't have the credit yet! It is nearly impossible to find the website again - and there are so many acai berry trial samples offered out there.
October 29, 2009
Fraudulent Charges
Received products which I did not order. Call customer service and they refused to refund any charges. Just another looser company scamming people via the internet with stolen credit cards.
Phyllis Russell October 21, 2009
FRAUD CHARGES TO CREDIT CARD
I checked out their web site and then received and telephone call at my home phone number and agreed to order the "trail" order for $5.95
when I received and had taken for 5 day it made me sick so I called well within the time limit given and canceled was given two (2) cancellation numbers, one for each "trail" order, was told the order would be canceled. In checking my bank account found the were charging me 2 x $79.97. I called again after 45 minutes on the phone was told the order was canceled, 2 days later they put a charge thru
my bank of $159.90 ( 2 x $79.95), again I canceled and now I am being told I must collect the bottles from my trash and return the bottled to them in order to get my refund. After reading all of these complaints... not so sure. I would advise everyone TO NEVER ORDER from this [email protected]

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