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Darilyn Peterson
January 3, 2009
"Free Trails"
Ordered Acai Berry "free trail" for 3.95. Did not authorize any more shipments of product and recieved more about 30 days later and was billed 87.13 on debit card.Called their customer service # and cancelled order. When I asked to return unwanted product for a refund they say I will recieve E-mail in 24-48 hours with information regarding return and refund. The number I called was 18669490138.
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Vicky L. Cherry
January 3, 2009
debiting my bank account without permission
Order on line 2 products of Acai berry. Detox & Colon Cleanse. Never received Colon Cleanse. My account was debit on 12-22-08, $3.95 for each product. Then also on 12-22-08 my acount was debited $.05 for each product.
Today 01-03-2009 my account is being debited for $8713 for EACH product. They were not given permission to do additional debiting of my account and I did'nt order any more product. I tried calling and no one answers. I went on line and found all the fraud complaints from custome about the same rip off of their banck accounts.
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Dlarosa13
December 31, 2008
Those darn Acai Berries
I just received my 14 day trial and I already have an $87.13 charge on my card...This is ridiculous. I have called and cancelled my "membership". I told the person I spoke with "I just received my trial - how are you going to charge me for an addtional supply that I have neither received nor am due for". She said she would forard my info to billing and I would see my account credited in 7-10 days. I think I will cancel my card just in case they "feel" like charging me more. I have seen that written here a few times and I will gladly take any and all steps to make sure I don't go through the same trouble others have gone through. Thank you for helping me out.
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josh
December 29, 2008
Fraud/Scam
We got a free 30 day trial and ended up getting charged $87.13 the next week. We tried to cancel but was unable to because the number was disconnected. We got ahold of someone on the website that we googled but she was no help because she said she never had anything on us. We ended up finding out that the number we called was a cell phone. No legitimate company uses a cell phone as a contact number. We are filling a case with our bank now and probably going to file a civil lawsuit against this so called company.
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Linda Pekol
December 28, 2008
Acai Berry Scam
I saw testimonial on AOL for Acai Berry and Colon Cleanse free trial for shipping fee. When these products were delivered I was on vacation for 10 day. When I returned I discoved the products in my stored mail and that my credit card had been billed for these products. When trying to call the numbers listed I discovered the numbers were no longer working toll free numbers----FIRST CLUE! I tried several numbers after searching Google and found 866-949-0138 at which I spoke to Alex. Explained there were to be no more orders shipped to me and absolutely no charges to my card in the future. I asked for confirmation of this be e-mail and am waiting to see if it works. I have sent back all products unopened registered mail. Best advice DON'T BUY ANYTHING FROM ANY COMPANY THAT SETS YOU UP WITH THIS TYPE OF SOLICITATION.
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Andrea Mayorga
December 28, 2008
fraud, continued billing on credit card
I have been billed 3 times in the month of Dec. I called and cancelled my order...first with a young man named Aysee, then with a women named Michelle Evans. They assurred me they would reverse the charges. That was 2 weeks ago. The last time I called, they said I had been refunded 2 of the charges, but it has not appeared in my bank account. They are frauds and liars. I am debating whether to notify the BBB.
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cgordillo
December 23, 2008
Acai Berry All Natural Cleanse
I got the free trial of this product and then canceled the product within the 15 days of having it. I was still charged the 88.13. I called and talked to a guy that was hard to understand named Alex. He was not very professional, and he assured me I would receive my refund within 72 hours. He said I would be receiving an email conformation from the billing department. I never got one, and I never got my refund, now the number I reached him at isn't working. I hope I eventually get my refund, but I doubt it.
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Vicky
December 22, 2008
Unautorized Charges
I have unautorized charges on my credit card account. After recieving and paying for a trial offer that I saw online for this product I am now getting unautorized charges on my account. I have emailed this company and have tried numerous times to contact them via phone all to no avail.
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Lori Meyers
December 22, 2008
Fraud
I ordered Life Cleanse online and when I tried to call for a return authorization, there is no one there to answer the phones no matter when I called.
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Antoinette S
December 22, 2008
Deducted 87.13 never given permission
I order the free trial of acai berry and agreed to ONLY pay $3.95. I decided not to take the pills and return the unused bottle. I was not able to get through to anyone. The phone would either disconnect or I would hear a message stating the mail box is full. On Dec 18th I found a pending transaction for $87.13. I had to go to the bank and explain that I have a pending tranaction, that wasn't authorized. NOW I HAVE TO DEAL WITH THIS BIG MESS. DO NOT ORDER THESE PILLS.
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