FWM Laboratories
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Category: Business & Finances
Contact Information
United States
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FWM Laboratories Reviews
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Leeann
December 21, 2008
Acai berry fraud
my bank called to say a charge of $87.13 was put on my card twice on 12/20. I called billing of FWM Lab in N.Miami Bch, FL, the small print says need to cancel w/in 14 days. I only received the trial product on 12/13/08 my computer order shows 12/05/08 to when I put the order in, now they charge me the full price for a month. I called billing and got confirmation numbers, but I will be going to my bank tomorrow and canceling my acct just in case.
The customer service center in India sure don't know what they are doing nor do they care.
Where is the Better Business Bureau?
Thanks,
Leeann
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Laura McCracken
December 17, 2008
Acai Berry 500 cleanse
I ordered a free trail of Acai Berry Cleanse, this ia a total scam. I found out that if you try something for free and they ask you to pay for the shipping with a credit card, thats the scam, as they will probably take unauthorized funds out of your account now that they have your card number. These guys did just that. I paid the $3.95 for shipping and then they took 87.13 from my account, a fee I never authorized and I didn't even recieve the FREE sample at that point. I want my money back and I have no idea if this product even does what it is suppose to do.
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actorr
December 15, 2008
Unauthorized Charges and FRAUD
I have done my due diligence and fulfilled my obligation to this company, complied with the Terms and Conditions that were posted on the internet site and they continue to bill my credit card company.
In addition to billing me for a product that I have cancelled well within the 14 day period, they have chosen to bill me twice for the amount of $87.13 for merchandise that I am not receiving nor do I care to receive.
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KCARROLL
December 15, 2008
FRAUD CHARGED MY ACCOUNT
charged my 87 ++++ for a free sample i had to cancel my card and charge a fraud count app with my card co . I did get some jack a$$ on the phone but it was from another country???
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Gigimeme
December 13, 2008
Acai Berry
I am now reading the the same story that happened for me that occurred for others before me. This is hardly a free sample nor to you even get the time to receive the product and try it before you can react to cancel.
Even if you do try and cancel, no one answer phone, mail box is full, if you are able to leave a message, they never return your call.
Advertisement on websites are misleading and you will be taken.
I had to cancel my card and watch transactions daily as this company will take as much of your money as they can.
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quirky
December 12, 2008
Acia berry Cleanse
I ordered a free trial sample of the Acia Berry Cleanse. I was to be charged $3.95 from my debit account. After receiving the product and trying it, I was to either cancel the subscription or continue with it and be charged $87.13 each month there after until I chose to stop it.
I never received the sample product, or anything else from their company, and was charged $3.95 for the sample and then charged another $87.13 by this business two weeks later.
I called the number given to complain. 866-870-0692. The first several times I called, I received notice that their mailbox was full. Once I received an actual person that put me on hold for eternity with horrible music.
I called several times more times, then found another number online. I did speak to some sort of very unprofessional representative... and am hopeful I will receive my refund.
This company is absolutely horrid and the experience is very unsettling.
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Gloria
December 11, 2008
Fraud - Free Offer for Acai Berry
I agree with the other postings. use extreme caution when even viewing the info. I put in my CC info and then looked to see what their charge for bottle was. When I saw that the listed it at $81.+ per bottle, I decided it was not for me and NEVER clicked to complete the order. No matter. A few days later (11/17) my "wish fulfillment" arrived and an charge for S&H was posted to card. I attempted to call the listed # (the ask that you "CALL US FIRST!!!" ) - however, no one answers and it disconnects several times. Now they are auto-shipping even before a 30 day window completes. I plan to notify my CC company to dispute the charges. May even have to close out the account in order to block future auto-ships.
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TONYA
December 9, 2008
FRAUD
ORDERED ONLY FREE TRAIL AND THEY CHARGED MY ACCOUNT LATER FOR OVER THIRTY DOLLARS. THE FREE TRAIL WAS ONLY ABOUT FOUR DOLLARS.
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slb333
December 8, 2008
ACAI BERRY
My situation is identical to the other complaint listed with this company. My card was charged $88 and no number to contact to complain!!! DON'T ORDER!!! Alerting my bank ASAP!!!
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