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elly1208
October 19, 2009
fraud
These people stole my money. They charged me for a product I didn't even order and then gave me the runaround for 3 months to get me past a supposed 90 day dispute time so I couldn't get my money back. These people are thieves and I hope they have a hard time sleeping at night. What goes around comes around.
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D Punton
October 17, 2009
life cleanse
I ordered a free sample bottle of Acai Berry Detox supplements and only had to pay shipping of $7.05 and did not have to make any future payments. I did not place any more orders and in Sept, 2009, I was charged twice unauthorized payments of $140 both times.
I request a full refund and do not wish to be charged anymore fees for products I did not receive nor do i wish to receive in the future.
Regards,
Debbie Punton
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kelreid3
October 15, 2009
scam
This company phishes off of facebook with a lin to their site..offers you a so called free trial..which if you fail to read the Terms and Conditions..allows them to bill you $79.95 after the 19 day so called free trial period. Gosh the word free just doesn't mean what it used to..This company has 5081 complaints and a F rating from the Fla BBB..they are currently being investigated by the Attorney Generals office. I can't wait when they ( Brian Weiss) get to judgment day and God says didn't you read the terms and conditions as they are cast into the lake of fire
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Cees
October 5, 2009
take money from credidcard and not sent goods
FWM laboratories take usd 237.12 from my credidcard and did not sent any goods for that. I ask FWM laboratories to sent those goods or re-imbursement the money.
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Stevens
October 4, 2009
Unauthorized billing
I saw this Ad on the INTERNET Try ACAIBERRY DETOX and ACAIBERRY Diet Pills The Acaiberry Detox was Free Trial Just Pay the $ 3.95 Shipping and Handling Fee. Little did I know what I was Getting into So I Ordered it as well As the Acaiberry diet Pills for $4.95 Shipping and Handling which I thought was also Free Little did I know that the pills was not Free It was a Free 14 day Trial. Beginning When they were ordered, And if not Canceled before the trial ran out they Bill your account. My account was Billed by FWM Lab on 1/2/09 for 89.74 For the free Acaiberry Detox and I had not had the Product 7 days ? It was Christmas Time. I used my ATM card from Sun Trust and asked for their Help with this. Well they had disclaimers at the bottom of the page I didn't See ! FWM has stated that they will Refund My Monies in 7 to 10 Days from Jan 30 / 2009 As of Feb 16th No Refund. I have called them numberous times and they keep telling that they will contact the Refund Dept and they should Email Me. I have heard this For Well over a Month. I aso filled their Coustomer Service Mailbox up with complaints and pleeded with them for my refund. I was told I would Get $87.31 instead of the $89.74 that they took out of my account without my permission. The other Company Suprem Brands, wwwacai8.com Also took $81.28 without my permission the same scam as FWM Lab. And I never received the Product with this one. But the were nice and Refunded 78.91 of the 81.28 they took with out Permission and refunded the $4.95 Because the product Never came ? I Do'nt understand where the $2.37 went But I guess I was lucky to Get what I Got.
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Jojer
October 4, 2009
Unauthorized charges
I saw a recommendation of this product online on Dr OZ website and I went to their websie. The company was advertising a free order of their product called Resveratrol Ultra..with the only requirement of paying for shipping. I ordered and received the product and tried it a few times. Today May 1-2009 I found I have a charge on my bank account for $87.13 from CheckardExtremeRSV and I could not recognize the company. I called my bank and they told me to call them. So I did. I was told that somewhere it was mentioned that if I do not cancel within 14 days they will start charging me $87.13 a month until I cancel. I now know how some companies ripp off people. I am 73 years old and my income is pretty low.
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jeany202
September 10, 2009
ACAI BERRY DETOX
I ORDERED A FREE TRIAL FOR JUST SHIPPING AND 10 DAYS LATER WAS CHARGED 89.00 FOR PRODUCT. I WAS TOLD THAT IN THE TERMS AND CONDITIONS IT STATED IT HAD TO BE RETURNED. I NEVER SAW ANY OF THAT. I NOW HAVE TO SHIP THE REMAINING PRODUCT BACK IN ORDER TO GET MY MONEY BACK. I HAD TO "CANCEL" AND ACCOUNT THAT HAD BEEN SET UP.
THIS IS EXTREMELY DECIEVING AND SNEAKY. I GOT THE PHONE NUMBER OFF OF MY BANK STATEMENT AND THE CUSTOMER SERVICE REP WAS NASTY.
I AM SENDING A LETTER TO THE ATTORNEY GENERAL AND THE BETTER BUSINESS BUREAU.
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melicher
August 25, 2009
unauthorized charges
I canceled order and my credit was charged for sample and full bottles which I never received. I canceled the order with an AZ phone # which if you call doesn't work. 623-238-6401. The only way they will refund money is if you send product back - I never received the product this is fraud. These people need to be stopped. My checking account is overdrawn because of this.
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Duffer
August 22, 2009
Free trial and charges filed to my account anyway
After signing up for a $0.99 trial subscription of Acai Berry, I found my account to be charged 87.13 in which I did not authorize. I have tried repeated to call this company, and there is never a response.
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emily woodward
August 20, 2009
Acai Elite
An order was placed for what was believed to be a free sample for the product Acai Elite detox cleanse. I discussed trying this product with my doctor, since I also, take medication for hypertension. I was instructed not to use the product, so I cancelled, however, I was billed within days of making the call for $87.13, $5.95, $3.95, 0.12, $2.61, a total of $99.76. The unopened product was returned to them, but I never received my money back on my Visa card. Today, I spoke with a supervisor named Kaycee Johnson and was told that since the cancellation occured in Feb.09, they will not refund my money, I am on a fix income and can not afford to lose or give money away, due to fruad.
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