This company is a COMPLETE scam. Never, not once in the lead website is there a disclaimer that notifies the consumer that they are going to be charged almost 90 dollars EVERY month for a subscription. All I did was sign up for the "free" trial and get ripped off. Instead of 3.95 the crap was 87.75 and the stupid customer service rep was from somewhere (not Florida like the intro on the phone says) and I could not understand her. I am appalled that when I asked for my money back she told me I could not have it!! I thought that the contract was applicable to MY satisfaction. The crap DOES NOT WORK and I will never use anything from them again. I want my money back now and I cannot get anyone to refund it. I would even send the rest of the crap back to them but even they don't want it. I WANT MY MONEY BACK. I WANT MY MONEY BACK I WANT MY MONEY BACK NOWWWWWW!!! I actually demand to speak to the president of the company. If he/she sees this, call me and we will have a nice discussion about how I am going to report them to the BBB and anyone else that will listen. People if you are wise, don't fall for this scam, I would hate for anyone else to be ripped off.

There is a charge on my credit card entitled "Ultra Cleanse" for $87.13. When I called the toll free number I spoke with someone who did not speak English. I asked for his supervisor and 20 minutes later a supervisor came on the line and after I told them I did not order this product nor did I ever receive this product and that I would like a refund he gave me a refund confirm number and said it would take at least 30 days to receive a refund. I am skeptical as to whether a refund will ever come. The communication between myself and these individuals was very difficult. I reported this to my credit card company and they are investigating this incident.

A $3.99 trial size was advertised (30 day supply) and then an unauthorized charge of $87.13 on my credit card 15 days later. Customer Representative of company states they are authorized to charge card if I did not respond to e-mail within 15 days of trial size purchase. Only e-mail I got was confirmation of delivery. So basically, I get my 3.99 trial size and nothing for the additional unauthorized charge of $87.13. That was the penalty for me not responding to their invisible e-mail.

FWM Laboratories
2495 Stirling Road #20
Fort Lauderdale, Florida
United States
Phone: 866-870-0692

Good grief, I feel like a real heel. I have been scamed by FWM Latoratories. The FREE sample is not free at all. I just waited a good 15 minutes to finally get a live person at 866-949-0138. After much ado she assured me I would no longer be billed for or receive the acai berry. Guess all I can do now is either cancell my card or pray she is on the up and up. Oh yeah I even got a cancellation number. BE CAREFUL, DON"T FALL FOR THIS!!!