FWM Laboratories

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1 stars
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Category: Business & Finances

Contact Information
United States

FWM Laboratories Reviews

ALL April 8, 2009
Unauthorized Charge
I was sent an item that I did not order and my Credit Card was charged $87. I mailed the item back and they said they canceled my bogus account and credited my Credit Card, but instead, my account has been charged again for $88.
lady April 6, 2009
Acaiberry
Have been scammed like many others..Charged $87.13 for a bottle of supposedly Acaiberry and before days passed..got another one in the mail..Called to return, NOT given an RA number and "supervisor" out talked me on the phone..Sent back with postal receipt and still no satisfaction for refund.
Someone needs to close this company down and refund all their customers money.
Rose April 6, 2009
ACAI BERRY
THE PEOPLE ARE A FRAUD. I never received the initail shipment in exactly 14 days they took out $87. I have been calling for 2 weeks trying to get my money back and they tell me everytime call back in 2-3 days. THIS IS BULL!! Stay away!
Andrea April 1, 2009
Fraud
To those of u who are trying to get your money back from this company here is what u should do. Call your credit card company and dispute the charges with them. They will automatically refund your money back. That's what I did after this company scammed me out of 87.13 x 2. I just received an email stating I will be refunded my total amount from this company. I fought with these people on the phone for 2 weeks and just got tired. When I finally called my bank they assured me that this company was fradulent and there had been many complaints and they had already refunded many people thier money back. I followed steps that other people left on here and by the time I made my attempt this company had already changed thier email addresses, therefore, it didn't work for me. As I stated above I just received an email from them stating I would get a full refund but that was after turning it over to my bank. I really hope this helps someone. I am in the process of getting the local news station in Alabama to do a report on this company to make people aware.
supermom March 31, 2009
Acai Berry "Free" Trail
I, too, was scammed by this company. Is anyone filing a class action lawsuit against them? It seems that there are a number of people that have been affected by their misleading advertising and unauthorized charges. We ought to get together and file a suit against them.
Kameron M. Smith March 27, 2009
Fraud
I ordered the Acia Berry diet and detox pills in 11/2008 for a free monthly trial and only pay shipping. I was charged both the shipping and the monthly fee for the product that DOES NOT WORK. On12/18/2008 I was charged $87.13 from AcaiBerry Detox, on 12/25/2008 I was charged $40.00 from LIPAPHEN, on 1/26/2009 I was charged $40.00 from LIPAPHEN, on 2/27/2009 I was charged $40.00 from *FWM LIPAPHEN, and now recently on 3/26/2009 I was charged $87.13 from AcaiDetoxifier. I contacted the company and cancelled my order within the time frame given and called my bank to cancel my card and have a new one issued. SOMEHOW they mananged to STILL access my account. I've called at least 5 different numbers, all of which are now disconnected to get this under control and have had of course no luck. At one point they did say that my order had been cancelled but obviously not. Now that they are going under at least 4-5 different names they can fly under the radar and not get caught. I'm a single mother of 2, one being disabled, and thought I would for once do something nice for myself, all this has caused me is financial destress and headaches. Especially when they take the money out when my acct is already low.
virginia March 25, 2009
acai berry
this company is scamming americans by their product. I want my 174.26 back. This is my hard working money that i earned to pay my share of the american way. When you call the toll free number all they want to do is confuse you even more and most of them don't even speak english.

The trial period was for 14 days, however I never received the product before the trial period to cancel.

I had to cancel my debit card so no more reoccuring charges would occur and over draw my account. This is not fair. This is such an inconvenience.
Now that I am 174.23 poorer, which bill do i not pay? My gas bill so they can shut off my heat? my water, phone or electric??
My car payment? so I can't get to work to earn money? my mandatory car insurance I need to have a car?
NO wait, I just won't eat, as there is no money for groceries. I hope they are all warm and cozy or cooled by air conditioning and sitting back eating with electricity and drinking water while talking on the phone. Wake up people and help the little guy, get us all back our money.

Respectfully
Virginia Chwastyk
Wilkes-Barre, PA
Linda L. March 21, 2009
Lift sp & resveratrolultra
I called 1-866-949-0138 and was surprised to get a person.This person told me since the cost of 83.?? is pending I can not do anything for 2-3 business days.Neil ( his name ) gave me a confirmation # to post on fwm laboratories site.He did not say where.But I do have confirmation it will be cancelled and the money returned to my acct. in 2-3 business days.We will see.Since I do not know where this is to be posted I am going to wait for my own conf. I will never allow myself to be duped this way again.What started out as a simple trial offer with only s & h fee of $ 3.95, has been a disaster for me, causing bills to be late and acct. overdrawn.
win parr March 19, 2009
30 day
I ordered a 30 day "free" supply of acai berry from this company on or about march 1, 2009, and gave my credit card number to pay for shipping...it was my understanding that this was a free 30 trial offer, and if I wanted to purchase it, I would then give them authorization to bill me for future shipments...I did not know that in their fine print on the "free" offer site, I had to notify them within 30 days to NOT bill by account...I don't consider this a free offer...on march 18, 2009, I discovered that they had billed my credit card for $87.13...I never even found a price on the original offer, so I didn't have any idea who this was from...I called my credit card company, and was given a merchant number to call, which ended up being a number to dell computer!!...when I got home, I found the order which I had not started taking, and a number that I called and spoke to both a clerical person, and a supervisor, who both told me it was too late to stop payment because I didn't respond within 15 days, which I never sayw on anything...there was no such information in the order itself!!!...I think this entire thing is a complete ripoff!!! win parr, granbury tx
upset March 19, 2009
FWM Laboratories SCAM!!!
Wow...I'm glad I'm not the only one that missed the "terms and conditions" when I ordered my free trial. When I saw that they had charged my credit card $87.13 I called immediately to cancel my account. It was too late. They sent another bottle and charged me again. I refused it at the post office and called them back. I called them every week for 10 weeks. They told me they had sent my request to the refunds department. When I called 3/19/09 i spoke with a supervisor and she told me it was their policy that each customer was to receive only one credit. What a scam!!! I have since taken the advise from I GOT MY REFUND and hope to get my second $87.13 back. Good luck to you!

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