FWM Laboratories/ACAI BERRY DETOX
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Category: Business & Finances
Contact Information
Hollis, New York, United States
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FWM Laboratories/ACAI BERRY DETOX Reviews
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Jennifer Whorton
March 10, 2009
Credit Card Fraud
I was also a victim of FMW Laboratories. I ordered the "free" trial bottle, and cancelled afterward. I was also charged twice on my credit card after cancelling $87.13. On the phone they continue to give me the runaround. My credit card company has said they will remove the charges from my account. We'll see if that happens. So frustrating!!
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Tim & Linda Mullens
February 23, 2009
money taken from checking account
My wife was looking in our e-mail for her e-ticket conformation and this said confirm your e-ticket and get 2 free south West Airline tickets. She couldn't understand why she had to pick 2 different trials and clicked on the Acai Berry Detox one. I told her it was through price line so she canceled it but had already given our bank card information. We found out that they had not canceled it and took $4.95 out of our account we called the company and canceled and the next thing we know is $87.13 was taken out of our account. My wife did not recieve anything in the mail nor did she want to. We got an e-mail today that said they were going to return the $87.13 to our account so I called about the $4.95. I was told that was for shipping cost and I needed to read the terms and conditions, I told this person that I could hardly understand that nothing was shipped to us and we didn't want anything shipped to us because we canceled before it was sent on the computer but somehow you still got our account information and robbed us. I am going to look for an attorney to try and help us sue this company for frued and taking money with out atorization. We are on a very limited income and this has hurt us not only just the money but it caused bonced checks and we have never bounced one until this money was taken from us. Just don't give any banking information to any of these scams they look and sound laget but thier far from it. We tried to stop them and couldn't before any money was taken.
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Lucy
January 18, 2009
Continual charges to my bank account for a one-off item of acai berry detox pills
I visited a website which offered a FREE trial of a bottle of 60 acai berry tablets, which involved one payment of $3.99 shipping. I looked over the website thoroughly to be sure there was no hidden extra's before I made the transaction!
I noticed on my bank statement that $3.99 had been transacted, and one week later my acai berry tablets finally arrived.
After 2 weeks, a charge was made to my bank account of $90.86.
I was alarmed, as I was promised by the website that there was no hidden charge. I could not find any small print anywhere on the site, to indicate this was going to happen.
After finally getting my account back in the black, another $90.86 has been taken out again, which has now left me right in the red again!
I made a call to FWM laboratories today & was told by the agent on the end of the phone that they will make another charge in 2 weeks time, as I am a registered member!
A registered member of what? I only purchased what I thought was a free trial bottle of diet pills! Further to that, I have not seen any more diet pills show up in the mail!
The agent on the other end of the phone (clearly not American, as I had difficulty understanding him) told me I had to cancel my membership, & to do this it will cost me a further $40.00!!!
I told him to cancel it, and if he takes any more out of my account, I will be seeking help from my lawyer! (Which to be honest I ought to have done from the off...I am looking into that right now).
I cant afford to be a "member" of some "club" that doesnt exist! A gym membership is a lot less expensive!
I am looking into getting my money back!
All of it!
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Sandra Lopez
January 9, 2009
ACAI BERRY 14 TRIAL A BIG SCAM
I order the 14 trial on12/18/08 for the acai berry 500, and the acai cleanse, never received but was charged $3.95 twice, called on 12/28/08 and cancell order, still got charged $87.13 twice for 2 month supply which I never received. I called again and they said it was a mistake and that the money will be refunded in 7-10 days, today is 1/09/09 and I still haven't gotten the refund back, I went to ripoff.com and they have a lot of complaint just like mine on their website about this company. My bank advise me to close my credit card and make a police report for unauthorized charges.
Do not order any free trial, and if you do make sure that you cancell the card you order with as soon as the shipping is taken off. Also they never tell you this but trial starts the day you place the order, so you are trapped to try the product for a week to see results and that's when they will get you, because by then you would have gone over your trial period, don't fall for it, I didn't wait for the trial to over but they still got me, so just be aware of companies that are out to scam you, go to ripoff.com and do research first.
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