They billed my bank debit card for$38.95 without authorization. I have tried the ph # listed that my bank got with the "authorization"and was told this is not their product but a competitor's product. I was given a differnt PH# which had been disconnected. When I called back I was again told this was not their product and they did not have a Ph# for them. I got two other numbers from their website and they had waiting times from 22 - 75 minutes. I waited 35 minutes until someone answered and was told this was a "Free Trial" and after the "Trial Period " I was being billed correctly for it. I was hung up on before I could ask for a supervisor. I have had to cancel my debit card and have to wait 10 days for a replacement card as well as wait to change all my bill paying information when I get my new debit card and number. My bank is sending an affidavit to file so they can investigate, but I fear I will still out the billed amount.