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BB1
February 10, 2009
CHARGES TO CREDIT CARD
I originally ordered this product (ACAI BERRY MAXX 500) for the FREE 10 day trial. All it was going to cost me was $5.95 shipping, which was taken from my credit card 2 days after the order was placed. I did not receive the product within the 10 day trial period so on the 11th day I sent the company an email that stated that I had not recieved the product, I wanted to cancel my order and not to recieve any future orders. My credit card was then charged for the full amount of $79.95 approximately 14 days after I asked to have the order cancelled. I assumed that this would be taken care of per my e-mail request but it never happened. Then to my surprise my card was charged again the following month for $85.90 and once again I didn't recieve any product!! But I also had not ordered another product they just took it upon themselves to charge my card again. That brings my total charges to $170.80 not the mention the finance charges that I have accrued! When I called the company to complain about this I was told that they would credit my the $85.90 for the last product that was never recieved but that the first order was delievered to my address 17 days after my order was placed and I would not be refunded those charges! They said because it was a 10 day trial and I canceled on the 11th day they would not refund my money even though I never recieved the product that was supposed to be shipped to my home 7 DAYS AFTER MY 10 DAY TRIAL PERIOD ENDED!!! I think this is not a credible business and they must not want my business or they would have made this right with me!! I WILL NEVER DO BUSINESS WITH THEM AGAIN AND I WILL TELL EVERYONE I KNOW ABOUT MY EXPERIENCE!
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Robin Gibson
January 13, 2009
CHARGED MY BANK ACCOUNT
This company said "try a free sample of acai berries free for 15 days. It was mailed out on nov 22/08. I recieved it on nov26th/08 and my bank card was charged 79.95 on nov28th/2008. this is a crime and this company needs to be held accountable!
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Annette kaier
January 7, 2009
charges
The company continues to charge my card for a product I have sent back and notified to cancel.
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buyerbeware
December 29, 2008
misleading practices
I, too, was caught up in the fxsupplements.com questionable business practices. The word "FREE" is huge in the advertising, but the preauthorized recurring billings is in very small print. I also used the link from Oprah.com. I wonder if she knows her web site is being used by this company. They never answer their phones or return messages. I also cancelled with the merchant, but am concerned after hearing that someone else did that, but the charges continued. Buyer beware...nothing is free. I learned the hard way.
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cathyzager
December 26, 2008
unauthorized credit charges
Yes I got taken as well. I did get thru to their credit department and was more or less told tough- sh** that it says that they will charge you at the very bottom of page. I told them to cancel anymore orders ON 11/21/08 and guess what they are on my credit card again this month. My god they are unbelieveable! I called my credit co. and need to fill out dipute form so they can handle. But will cancle card if i have to
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zorena menefee
December 21, 2008
un-authorized charge
I was charged 5.95 for acai berry diet product and before it even arrived, I was charged an additional 79.95 which I did not authorize or approve for any reason from this company. I attempted to reach the company by phone and reached a voice mail with a laughing voice on it, like gotcha! I was so angry, I contacted my bank and they are investigating. I may have to close my account to stop them from continuing to steal my money!
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mona hamilton
December 10, 2008
charged me for a product that was returned
caucel at acai berry maxx.com for charging my account [mona hamilton]
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tmoore
December 5, 2008
false advertising
I ordered trial offer for product on Nov 28, 2008. The charges posted to my account on Dec 1, 20o08. I have not yet received product. Answers to customer service go unanswered and calls to number posted by charge on statement go unanswered. I have sent an email to company at the do not reply address that they acknowledged by order on. I have contacted by bank to dispute charges and report the company to the fraud department for legal action. Hope everyone else will to the same. What a joke this turned out to be.
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December 3, 2008
rip off
Thats fucked up! My ass got played dont buy this product people Oprah done fucked us all up this is bullshit there aint no product theyre sending fuck this shit i aint ever buying nothing online again fucking scammers.
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November 24, 2008
extra chearge of $79.95.. why?
i've been charge a whopping $79.95 for something I did not order. I was only supose to be charge the s/h of $5.95 that has already been billed and charged.
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