FYE

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1 stars
(31)
Category: Other

Contact Information
NESHAMINY MALL, Bensalem, Pennsylvania, United States

FYE Reviews

owens December 13, 2009
firing 8 month pregnant woman
how can a company fire an eight month pregnant woman 3 weeks before christmas and deny accumulated vacation and sick time. supposedly a customer filed an e-mail complaint, we've never seen a complaint. was it because a pregnant woman may have been grouchy or short with a customer ? who knows ? it seems the store manager and local human relations are friends. if this is how this company treats an employee with 2+ years experience i would be careful of applying for work here and definitely wouldn't own the stock. also, i haven't seen a link on their website to file a complaint. sounds like b.s. to me.
wicked65 November 25, 2009
employees forced to push BSP VIP
I have a friend that works for an FYE store. This company rules by a heavy hand when it comes to employees. If they choose to continue to work there, they are up against "threats" if they do not sign-up enough VIPs during their shift. This goes for the magazine program as well. All complaints should be directed towards upper management, not in-store. Pay attention if you shop there, ask questions, we all get stuck on the word "free" and tend to not hear anything else afterwards. Read the brochure, read your receipt, it's there. The employee is only doing the job that the corp office dictates.
Tracy May November 8, 2009
stealing money from my checking account
Made a purchase at the Wilson FYE and use my ATM card to pay for said purchase and this company has placed unauthorized charges on my checking account of 9.99 and caused a 35.00 overdraft fee as well because the money was not in my account.
October 31, 2009
they're taking money from me
My statement is telling me I am being charged 9.99 from TLG FYE and I never agreed to any monthly charge!
wickedpiggy October 19, 2009
web coupon/email coupon
They had a coupon listed on their website that they were ALSO emailing at the SAME TIME. I tried for over a WEEK AND A HALF to use this coupon and each time I entered the coupon received the response that the code had EXPIRED, even though 2 hours after trying I would receive this SAME COUPON in an email to NO AVAIL. I searched for a number to call with NO LUCK. AFTER ALMOST 2 WEEKS I reached a live person, who told me in the "fine print" they could change the terms at ANY TIME, I likened this to being in a store with a sale sign up and walking to the register only to have them take it down when you were half-way to the register OR halfway through your transaction. THE NITWIT on the phone did not process this so I asked to speak to a SUPERVISOR-wouldn't YOU KNOW IT THEY WERE ALL UNAVAILABLE. I called back later and spoke to a ROCHELLE, she made sure I knew here name was ROCHELLE because they have a Rachelle there and she told me they had been having problems with this coupon for SEVERAL DAYS!!! and had NUMEROUS CALLS and she KNEW THAT IT WAS WRONG that they were NOT HONORING THE COUPON BUT WHAT COULD SHE AND HER SUPERVISOR DAVID DO? FALSE ADVERTISING? ETC... She said wait till another coupon comes up, YEAH RIGHT!!! The store employees ARE NO HELP EITHER. SOMETHING NEEDS TO BE DONE TO ENFORCE THIS COMPANY WITH STOREFRONTS ACROSS THE US TO FOLLOW THE BUSINESS CODES AND ETHICS PRACTICES THAT ALL OTHER BUSINESSES ADHERE TO. By the way, days later that coupon was still being emailed out. FYE YOU ARE A JOKE and I tell EVERYONE TO SHOP ELSEWHERE, eventually you WILL get the message that YOUR SCREWING the customers is ILLEGAL and you can not get away with it!!!
danthe October 8, 2009
NO REBATE
Fye screwed me over with a 150 dollar rebate! i paid 300 dollars for a first gen ipod touch. and the before they screwed me with a 20 dollar rebate. They are liars. DONT EVER GET A REBATE FROM FYE
luis.pacheco September 28, 2009
wrongfuly accused
I was wrongfuly accused of stealing 2 cell phones funny thing is that i never went inside the store the workers there comfront me in front of everyone instead of checking if i really did it when the cops got there and saw the video that i never went inside the store i never even got an a apology.
Ottoew September 26, 2009
VIp Card
Went to Fye bought 2 posters when I payed I used my debit card the clerk says hey do you want to check out our Vip club all we need is your email and you get 10% off I said sure told her my email got 10% off was filled with joy...I check my bank statement 2 weeks later and they have started to charge me 10 dollors a month every month on the card witch I used for the purchase never did I sign up for this or agree to be charged they just started it without my permission I called and canceled it and what do I see next month anouther charge on my account for 10 dollors for Vip FYE club. So I had to go down to my bank in person fill out a forum for fraud and cancel my card to stop any other purchases...what a pain in my A$$
stfi September 16, 2009
broke contract
I had went to their site and seen a preorder option for The Beatles Mono Box Set limited edition. I agreed to accepting & paying for the order when it was scheduled to ship which was 090909. 090909 passes I see it's still in process, I email them they said they didnt have the items. didn't have the items? Did they oversell the items? Many people I have spoken to since recieved their orders with no problem Fye.com & wherehouse.com which is owned by Trans world Entertainment did not deliver. A couple of days later I see a charge on My card for almost $1, 000, huh? Item never shipped. Like most places you order from they don't chage you until item is shipped. I was charged that friday and that sunday it was never shipped but charged. Emailed company, no response? Charge is still there not pending or was I credited back. I filed a complaint with FTC & now I will call my bank and explain it's a fraudulent charge. I am not a lawyer but, When an offer is given on a website that promises to deliver such in such by such in such time & I commit to their offer I believe there is a contract, they made themselves obligated to take a payment from me & deliver that item in a timely matter. Fye.com & wherehouse.com failed to meet the obligations they took. I cancelled their backstage pass before I am to be charged but from what I see posted her as above I will notify my bank to not accept any charges from the parent company nor fye or wherehouse.com. they belong backstage where they are not seen to ripoff another consumer...at the least be fined, $10, 000 would seem fair. How low can a business go, I just found the lowest I have seen in decades. the company should be put out for trash collection & If I were you I wouldn't support them with any business, they should be out of business. Only found complaints after it was to late from now on I will be more careful & let anyone I know my experience.
October 21, 2008
Bait and switch fraud
This happened numerous times in the past and we have started looking elsewhere for our dvd/cd purchases...After walking inside FYE in the Altamonte Mall we were happy to see sale signs everywhere promising cd and dvds two for $10..so we searched through a discount bin and found two dvd's we really wanted..then we found another sale sign posted on a shelf that said two dvds for $12 so we picked out two more..we were ready to pay for our 4 dvds..however the final total did not match the sale prices..so we questioned the clerk and she said "one of the two movies from the bin wasn't included in the sale"..we asked why? and she said "a customer must have put it in the bin!" we pointed out there was other copies of that same movie in the bin all she would do was shrug her shoulders..needless to say we returned that one dvd..then she checked the other two dvds and we found we were charged full price for them..so we pointed out the sale sign on the shelf above where we found the dvds we wanted..she said "that sale only applies to certain priced dvds not all dvds on the shelf.." we pointed out those sale signs were posted all the way across the shelf..then she said "the sale only pertains to dvds or cds priced $4.99 and under" we checked the sign and sure enough in small print hidden by the top row of dvds it says "$4.99 and under cd/dvds used only!" We were soo mad at FYE for their bate and switch scam we declined to buy any dvds..instead we went to Walmart and found all four movies in their discount bin for $20..ie: 2 for $10..we also do our used dvd shopping at Blockbuster..we will never buy from FYE again they can't be trusted!!

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