Do not Buy ASUS!! I own 2 and both have had problems!! My most recent purchase and beginning to hell was the G73JW-3DE. Spent almost $2000 on it. Bought it Feb. 2011 and have already had the computer crash on me twice!! Does not like Windows Updates at all!!! So anyway, I call Asus support and what a nightmare!! Spent almost an hour with them going through the Service Rep and through 2 Managers. What a joke. Noone knows anything truely other than whats in a script in front of them. Its fustrating when you tell them you have a G73jw and they have no idea what that model even is. Makes it Hard putting trust in someone. Anyway, ended up that the only option I was given was a "pay the $30 packaging and ship for free option" which takes 3 weeks before you see your baby again. Time goes by and I recieve 0 information from Asus on status, shipping, issues found? Nothing. So hold onto that RMA number and do your own searching. So I end up getting it back and nothice right out of the box that its looks like its been "man handled". Battery was crammed in sideways as I guess they dont ship it inserted for fear of something, I dont know. Anyway, Edges of the battery are all bent up. Not a huge deal, but I figure, its my laptop, I want to be the first one to put nics in it. Although I was going to overlook the issue because I'm sick of dealing with Asus at this point. I get it home and am all ready to set this back up. I notice there was a sheet of paper included in my packaging that gave a brief explination of what was fixed. Said "Hard Drives back, causing OS loop. Replaced hard drives and reimaged unit. Tested good." Ok cool...new hard drives. Get things set up and look at my computer to see my hard drive space...132gig and 332gig??? But I had 3 hard drives that totaled 1000gig when I sent it? What the @%?! happened!!! Now I get this thing back with almost 600gig of hard drive space than when I sent it out!! Someone, anyone...please who can I contact to get something done about this?!? I called back to yet again get a new issue number and its gunna take another 48 hours before someone will contact me to let me know what happened!! What the heck is Asus doing to people?!? Never again will I buy Asus solely on the customer support side of things. I get it, stuff happens to computers sometimes. But 2 seperate Asus laptops? And Asus will do ZERO for your inconvienence. Forget all the "wonderful" sounding features, the "cool" little look of the laptop. Do your research, I wish I did more on customer service...