Mid January of 2010 my husband inquired about a purchase of a female Westie. Pursuant to his phone call Carol Sutton, owner Gabelle Kennels, indicated that two litters were due on or about February 17th and February 21st of 2010 as displayed on her website. Furthermore, she indicated that although two female puppies were already promised to other homes, if a third female is born into a litter, said puppy would be available to purchase. We then forwarded a check in the amount of $220.00, which represented one-third of the total price of $650.00 for the puppy. On or about February 24, 2010 we called Carol Sutton beacause we did not hear from her after sending the check.She advised us that the first litter only had male puppies and our deposit would now be placed on the second litter, which had three females which were born on that day, February, 24th. Our deposit was cashed on March 1, 2010, approximately four days before she departed for Disney with her family.She returned on or about March 17, 2010. We left several messages to inquire about our puppy.Our calls were never returned.
Finally, on March 22, 2010 after making another call to Carol she finally answered her cell phone and told us that our puppy had died on February 25th. This news was a shock since our bank records indicated that she cashed our deposit on March 1.2010, approximately one week after our puppy died and one day before leaving for Disney. Her excuse for not returning our calls until 26 days later was that her phone got wet in Disney and didn't work, and the Wi Fi in her room in the resort didn't work. Upon receiving the news of our puppies death we requested that our deposit be returned. Especailly since it was placed on two different litters, and then placed on our puppy that supposedly died. Carol Sutton said 'she will return the deposit within the month" (March), but it never came. Then Carol Sutton said "by the end of April", but it never came, then Carol Sutton said to" send her a letter to inform her that we no longer want a puppy from her in case down the road we changed our minds", we sent the letter..the deposit never came. She only has a cell phone contact her. When we sent our deposit she told us to make it out to Carol Sutton because she doesn't have an account for Gabelle Kennels. We have not received our deposit. We will continue to proceed with this matter until our deposit is sent to us in the amount of $220.00. We hope our expirence with Carol Suttons may protect the next consumer, to purchase with a more reputable breeder, one that is honest and forthright. One that does not spend your deposit after the puppy dies and uses it for her spending money in Disney.